What are the responsibilities and job description for the Office Secretary -John Marsh Cancer Center position at Meritus Health?
Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We’re looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.
What You’ll Do:
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
What You’ll Do:
- Greet and assist patients and clients both in person and over the phone
- Schedule appointments and verify insurance information accurately
- Maintain patient demographics and update records in the system
- Address patient questions or refer them to appropriate personnel when needed
- Keep patients informed about scheduling delays or changes
- Maintain confidentiality and compliance with all healthcare regulations
- Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms
- Education: High school diploma or equivalent required
- Experience: Previous experience in a medical office setting and computer use preferred
- Skills:
- Strong communication and customer service skills
- Ability to prioritize and multitask in a busy environment
- Proficiency in maintaining confidential patient information
- Basic office equipment and computer literacy
- Enjoy helping patients and keeping busy throughout the day
- Are comfortable working with electronic health records and scheduling systems
- Take pride in creating an organized, welcoming office environment
- Can adapt quickly to changing priorities and urgent requests
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
- Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.
- Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
- Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
- 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
- Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
- Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay.
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.