Operations Coordinator

Responsibilities

We are seeking an enthusiastic self-starter that will support our Operations Department. This will be a hybrid role including Starts Coordinator responsibilities. This position is responsible for ensuring that Specs are started in a timely manner to meet division and corporate cycle time goals while managing starts schedule. This position will work with construction, centralized scheduling, mortgage, and municipalities to gather all information required to start homes.

• Management of the permitting process
• Coordinate and escalate all warranty inquiries appropriately
• Management of option program
• Options completed prior to lot start
• Process and distribute all construction option orders
• Order samples for option programs per community
• Process and price late options
• Prepare Option books for new communities
• Liaison between sales, escrow, purchasing, and execution of option program and maintain margin levels on all options
• Starts process for all homes released for building
• Track and manage the starts schedule including permit status, lot information and mortgage approvals while maintaining the starts calendar
• Request completed documents, as needed and monitor pre-starts cycle time milestones, plot plan applications and requirements, municipal applications and any other requirements needed to complete the start process
• Request permit options from Sales team and prepare required permit documents
• Review plot plans for accuracy prior to submittal to local municipalities
• Continuous monitoring of submitted permit applications across all communities and communication of permit status to Production Manager, VP of Operations, and Construction Managers
• Manage consultant preparing detailed community maps of starts, closings, plans and elevations
• Provides estimates of permit fees to Finance Department for budgeting purposes
• Manage and ensure payment of all fees relating to permitting, utilities, and re-inspections
• Prepares and processes check requests for permits and Operations Departments
• Tracks review and approval of draft plot plans by Sales and Construction Managers
• Revises and updates Division Starts Tracker with sales and permit status etc. in coordination with SCI Manager and VP of Operations
• Maintain multiple EXCEL trackers of sales, plots, permits, costs, option selections, etc. status and costs
• Maintain communication with multiple departments concerning status of start, and items needed to complete packages and upload pertinent information to BuildPro including communicating to trades when information is available
• Provide administrative support and serve as back-up in purchasing, construction, and customer service office administration duties
• Assist Purchasing & Construction with indirect budgets, billings/invoices and administrative duties
• Assist customer service department with customer warranty tracking tickets or other required assignments
• Maintain intra-department days-off and vacation schedules
• Resolves routine and complex inquiries from internal and external sources
• Handles administrative functions
• Composes routine correspondence, letters, and memos
• Maintains master print files for bidding
• Provides support for Area Managers
• Special Projects as assigned
  
  
  

Qualifications

• High School diploma required
• 3 years experience in administrative support
• Homebuilding experience preferred
• Good understanding of the options selections and closing procedures
• Proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Hyphen)
• Good oral and written communication skills
• Ability to handle multiple priorities and deadlines
• Attention to detail
  
  
  

Overview

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.®.  Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune’s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including:

• A work environment that encourages creativity and innovative ideas from every level
• An organization that lives by its core values everyday
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• A competitive pay structure
• Strong benefits
• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• Maintain a competitive drive to be the best