What are the responsibilities and job description for the IT Operations & Support Coordinator position at BlueScope Buildings North America, Inc.?
Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!
The Infrastructure Services department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable. Various hardware and software tools, along with support, combine to enable these functions in a cost-effective method that helps to increase efficiency and accuracy.
The Regional System Support Specialist l installs, maintains and supports all IS related hardware and software. The Specialist may also recommend solutions that span their specific locations.
Minimum:
Preferred:
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!
The Infrastructure Services department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable. Various hardware and software tools, along with support, combine to enable these functions in a cost-effective method that helps to increase efficiency and accuracy.
The Regional System Support Specialist l installs, maintains and supports all IS related hardware and software. The Specialist may also recommend solutions that span their specific locations.
- Set initial priority of requests in Service Pro system and assign appropriate resources
- Manage site assets, inventory, and systems
- Proactively monitor and maintain systems within area of responsibility to support business productivity
- Load and maintain authorized software onto PCs
- Place requisitions for new hardware and software once approved
- Participate in the selection of team members as directed by my manager
- Coordinate tasks with team members and give feedback in relation to those tasks
- Participate in and make recommendations during team meetings
- Collaborate with peers to understand and support new technologies deployed within the company
Minimum:
- High school diploma or equivalent
- 5 years of relevant work experience including desktop support, network administration, and computer hardware support
- Proficient with PC and server management systems
Preferred:
- Undergraduate degree in computer science or related field
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.