What are the responsibilities and job description for the Front Desk Coordinator/Receptionist position at Meridian Senior Center?
About the Meridian Senior Center
The Meridian Senior Center is a vibrant and growing 501(c)(3) nonprofit organization that serves as a welcoming hub for active older adults in our community. With over 1050 members and 200–300 visitors daily, the Center offers programs, activities, social events, and essential services that support independence, wellness, and community engagement.
As our Center continues to grow, so does the need for a dedicated and supportive team. With a current team member transitioning into a new role, we are excited to welcome a new Front Desk Coordinator to help us continue providing exceptional service to our members and guests.
Position Summary:
The Front Desk Coordinator serves as the first point of contact for visitors and callers, ensuring a welcoming and professional experience. This role involves managing the reception area, directing inquiries, and maintaining efficient office operations. Key responsibilities include greeting guests, answering and routing phone calls, managing administrative tasks, processing memberships, and providing tours of the facility. The ideal candidate is highly organized, personable, outgoing, customer service oriented, and capable of multitasking in a fast-paced environment while delivering exceptional customer service.
Responsibilities
- Greet visitors warmly and assist with any questions or needs they may have.
- Professionally answer and direct incoming phone calls.
- Ensure the reception area and shared spaces are consistently clean, organized, and welcoming.
- Regularly operate office equipment, phones, copiers, and computers.
- Accurately document visitor requests and maintain detailed records of calls received.
- Manage and maintain filing system effectively.
- Handle data entry tasks with precision and attention to detail.
- Process memberships and update member records promptly and accurately.
- Manage cash handling procedures for payments, donations, and other transactions using a POS system.
- Generate and maintain reports as needed.
- Schedule bus transportation for members, ensuring accuracy and timely communication.
- Perform additional administrative tasks as assigned by management.
Qualifications
- High school diploma or GED required.
- 2-3 years of experience in an office or administrative role.
- Proficiency in Microsoft Office applications. (Outlook, Word & Excel)
- Experience using Microsoft OneDrive and SharePoint preferred.
- Strong phone communication skills.
- Ability to multitask and prioritize tasks independently.
- Excellent interpersonal and customer service skills.
- Dependable and punctual with a strong attendance record.
Benefits & Schedule
- Part-time position, approximately 4 days per week.
- Flexible availability to assist with vacation coverage and occasional sick-time coverage when needed.
- Paid time off benefits available.
- Paid sick leave provided.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Will you pass a background check?
Work Location: In person
Salary : $14 - $15