What are the responsibilities and job description for the Front Desk Receptionist position at Baker Veterinary Hospital?
Duties include:
- Greet and welcome customers and their pets into the vet hospital.
- Check in & discharge patients for surgery and appointments
- Inform the veterinarian about the arrival of patients/prepare appointments with needed equipment.
- Maintain, update, and file patients’ charts and records.
- Answer multi line phone system and emails.
- Schedule appointments, consultations, and surgical procedures accurately
- Receive and process payments.
- Issue invoices for services
- Assist with animal care
- Contacting clients to confirm appointments
- Updating clients about pricing or scheduling processes
- Excellent communication skills in person, on the phone and via email or chat
- Attention to detail to keep accurate records and billing statements
- Proficiency with use of a computer
- Knowledge of basic animal behavior and health
- Ability to handle stressful situations calmly and effectively
- Ability to stand long periods of time and lift up to 50 pounds
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18