What are the responsibilities and job description for the Van Coordinator Team Lead position at Mercer Transportation?
Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom, and experience.
Job Expectations of a Van Freight Coordinator Team Lead
Assists contractors in moving freight of all kinds safely and on time with professional, courteous, and efficient service to ensure profitability.
Office hours are Monday through Friday, 8am-5pm
Job duties often include:
- Coordinates scheduling of vehicles and drivers for meeting overall transportation requirements.
- Ensures that all Dept. of Transportation and Mercer compliance requirements are maintained.
- Retains drivers through customer service and meeting contractor expectations.
- Encourages efficient movement of trucks, always considering time and distance, to ensure profit for Mercer on every load hauled.
- Records empty status and receives empty calls after trucks have been unloaded.
- Continually reviews freight availability by reviewing Loads Journal, computer screen and agent calls to announce and offer available freight to drivers.
- Updates and changes driver’s preferences as load availability changes.
- Receives loading and en-route check calls from drivers updating their location. Receives details of unscheduled delays, if any, and reports them as needed.
- Discusses driver reload destinations and sets driver preferences to match freight.
- Issues electronic trip revenue advances up to the limit that has been set by Mercer policy, and issues non-trip advances with proper management approval.
- Provides verbal and/or written communication regarding vehicles on the board to the person who will substitute for him or her during planned absences.
- Promotes good contractor relations with drivers. Discusses and continually monitors goals and objectives of Mercer and the driver.
- Perform all other duties as deemed necessary by Van Operations Management.
Education Requirements: High School Diploma or equivalent.
Basic experience using computers. Experience using dispatch and trucking software preferred.
Compensation and Benefits:
Mercer offers competitive salaries and comprehensive benefits programs provided to all eligible employees; paid vacation, holidays and sick leave, medical/life/long-term disability insurance, and 401K Plan; and voluntary optional dental/vision/short-term disability insurance.
May be subject to the following screening requirements: Motor Vehicle, Drug Screen, Criminal Background Check
Equal Employment Opportunity:
We are an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment.