What are the responsibilities and job description for the Automotive Executive Sales Associate position at Mercedes Benz of Sugar Land?
Executive Sales Associate
As an Executive Sales Associate at Mercedes-Benz of Sugar Land, you will assist clients by meeting and exceeding their expectations during their buying experience as they achieve their dream owning a luxury vehicle from Mercedes-Benz of Sugar Land.
What's in it for YOU?
- Pay plan with excellent earning potential
- Experienced management team
- Full Benefits package
- Continual training to keep you at the top of your game
- Marketing team on-site
What YOU will do as an Executive Sales Associate:
- Understand that business is built on Customer Satisfaction and devote yourself to ensuring these standards are continuously met
- Determine each Customer's needs by utilizing the Customer Needs Analysis Process
- Select, Present and Demonstrate vehicles per the Vehicle Selection, Presentation and Demonstration Process
- Seek Customer Agreement to purchase/lease a new vehicle per the Customer Agreement Process
- Encourage repeat and referral business as well as customer satisfaction by utilizing our Client Relation Management (CRM) tool
- Deliver new vehicles per the established Vehicle Delivery Process
- Introduce and Educate the buyer to the Dealership Service and Parts Department to ensure they continue to return with all of their service needs
- Clearly understand vehicle equity, values, and trade in options and be able to explain to Customers
- Understand all applicable Federal, State and Local law governing the sales or lease of a vehicle
- Attend all Sales Meetings
- Partner with the Sales Manager to establish, work towards and meet all objectives and expectations set as a member of the New Car Sales Team
You will be given the tools, training and strategies to succeed as an Executive Sales Associate. To get started we are looking for someone with the following Qualifications:
- 3 years of sales experience in a Luxury Automotive retail environment preferred
- High School Diploma or equivalent
- Ability to understand written, electronic and verbal communication
- Professionalism, Organization and Customer Relationship building skills
- Valid in-state driver's license