What are the responsibilities and job description for the Service Technician position at Mercedes-Benz of North Haven?
Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified a plus. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.
About Us
Mercedes-Benz of North Haven is apart of the Mauro Motors Automotive Group, a family owned and operated automotive company that has been in business for over 3 decades and known as the experts in Connecticut for the Sales and Servicing of German Luxury Vehicles and Quality Pre-Owned Cars and Trucks. At Mauro Motors, with over 300 employees, we know that our people and collectively, our team(s), combined with upholding our core values, are the elements that will set us apart from our competition and lead the company towards growth and prosperity. Our mission at Mauro Motors is to build a great company, with great people, that generate great results. We firmly believe that to achieve this, we must follow, maintain, and protect the Mauro Motors Core Values, set forth below:
We Strive to Be Excellent
We Win
We are Persistent and Consistent
We Understand the Value of Reputation
We are Team Oriented
We Collaborate and Communicate
We Care About Our People
Benefits
Industry Leading Competitive Pay Plans (We Grow, You Grow)
Performance Bonus Plans
Full Medical Benefits (Health, Dental, Vision)
PTO Policy up to 3 Weeks per Year
Sick Leave
401(k) Matching Plan - up to $5,000 dollar for dollar match per year
Industry Leading Training - live onsite, offsite, and virtual
Employee Discount (Sales, Service & Parts)
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
Qualifications
2 years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B Level Qualifications, Including Diagnostic, Electrical And Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Us
Mercedes-Benz of North Haven is apart of the Mauro Motors Automotive Group, a family owned and operated automotive company that has been in business for over 3 decades and known as the experts in Connecticut for the Sales and Servicing of German Luxury Vehicles and Quality Pre-Owned Cars and Trucks. At Mauro Motors, with over 300 employees, we know that our people and collectively, our team(s), combined with upholding our core values, are the elements that will set us apart from our competition and lead the company towards growth and prosperity. Our mission at Mauro Motors is to build a great company, with great people, that generate great results. We firmly believe that to achieve this, we must follow, maintain, and protect the Mauro Motors Core Values, set forth below:
We Strive to Be Excellent
We Win
We are Persistent and Consistent
We Understand the Value of Reputation
We are Team Oriented
We Collaborate and Communicate
We Care About Our People
Benefits
Industry Leading Competitive Pay Plans (We Grow, You Grow)
Performance Bonus Plans
Full Medical Benefits (Health, Dental, Vision)
PTO Policy up to 3 Weeks per Year
Sick Leave
401(k) Matching Plan - up to $5,000 dollar for dollar match per year
Industry Leading Training - live onsite, offsite, and virtual
Employee Discount (Sales, Service & Parts)
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
Qualifications
2 years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B Level Qualifications, Including Diagnostic, Electrical And Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.