IT Cooling Systems Product Manager

Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions!

MEPPI is seeking a proactive, detail-oriented IT Cooling Systems Product Manager to manage the planning, launch, and marketing of the information technology (IT) and mechanical cooling business for the Critical Power Solutions Division (CPSD). Serve as primary contact between customer and CPSD from product planning, marketing, and launch, customer proposal process, delivery of equipment, and transition to Service Management.

What You’ll Do

• Lead project teams to plan, develop, release, launch, and promote new IT Cooling products, updates, upgrades, and add-ons.
• Lead the development and implementation of short and long-term IT cooling portfolio strategies. Identify and prioritize new IT Cooling products, upgrades, and updates, and outline the strategic vision for a complete portfolio.
• Research, analyze, and compile detailed requirements for product development and the realization of IT Cooling and packaged (IT cooling UPS systems) sales initiatives. Suggest product cost improvements and lead the planning of future product developments/customization in coordination with MEPPI and MEHITS organizations.
• Gather, utilize, and distribute market intelligence, competitive analytics, sales feedback, and voice of the customer surveys and interviews. Perform market research to benchmark competitors’ IT Cooling offerings, capabilities, and pricing.
• Develop pricing for IT Cooling offerings that align with market value, division strategies, and business objectives. Develop and maintain relevant portions of the price book, including IT Cooling solution configuration structure, part numbers, and descriptions.
• Prepare and facilitate meetings with senior management from MEPPI, MEHITS, and MELCO to ensure that activities, projects, and objectives align with the IT Cooling products strategy.
• Manage IT Cooling products and solutions throughout the lifecycle, including identifying, advocating, and prioritizing existing product gaps and value-adding enhancements; revising related marketing efforts; resolving customer satisfaction issues; and addressing obsolescence.
• Monitor, analyze, and report on business system data regularly to measure commercial and technical performance of the IT Cooling solution portfolio. Manage the portfolio in accordance with findings.
• Develop and maintain customer relationships. Identify business opportunities with new and existing customers within CPSD.
• Lead and support IT Cooling sales by conducting product demonstrations and supporting factory witness tests both domestically and internationally in collaboration with MEHITS.
• Work with the MEPPI Service Center to develop and expand the service offerings for the IT Cooling products. Facilitate training between MEHITS and the MEPPI Service Center.
• Further the goals and positive, professional image of CPSD by conducting business with other MEPPI departments, other MELCO entities, visitors, and customers in a timely and cooperative manner.

What You Bring

Education/Experience

• Bachelor’s degree in mechanical engineering with a minimum of 7 years of experience with applications engineering and/or outside technical sales experience in IT or mechanical cooling, or equivalent education and experience.

Technical Expertise

• Advanced knowledge of direct expansion and variable refrigerant flow cooling systems, chiller systems, and indoor computer room air conditioning (CRAC) and computer room air handling (CRAH) units.

Skills

• Ability to read, understand, and create technical drawings and material.
• Advanced interpersonal, communication, and presentation skills required to communicate with customers, employees, and suppliers.
• Advanced computer skills, with emphasis on Microsoft Office products, CAD software, and ERP business systems.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision premiums.
• Retirement Security: 401(k) plan with company match.
• Paid Time Off: Vacation time, plus 12 paid holidays annually.
• Career Development: Professional training, certifications, and tuition assistance to grow your skills.
• Employee Benefits: Profit sharing and product/service discounts.

Why MEPPI?

At MEPPI, you’re more than just an employee; you’re part of a mission to create innovative solutions and shape the future of energy and transportation. As a U.S. affiliate of Mitsubishi Electric, MEPPI provides a collaborative, forward-thinking environment where your contributions make a real impact.

About Us:

Mitsubishi Electric Power Products, Inc. (MEPPI) is a leader in North America’s power systems, rail transportation, and large visual display markets. Join us and become part of a global team driving the future of energy and infrastructure solutions.

Equal Opportunity Employer: MEPPI values diversity and inclusion. We welcome applicants from all backgrounds and ensure equal opportunity in our hiring practices.

Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes from agencies or search firms. Resumes submitted without a signed agreement become the property of MEPPI, and no fee will be paid for placements resulting from unsolicited referrals.