Volunteer Copywriter – Website Team (Volunteer)

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Volunteer Copywriter – Website Team (Volunteer)

PromiseStack | Product Content, UX Writing & Website Messaging

Organization Mentor A Promise (MAP)

Location Remote

Type Volunteer

Reports To Director of Product & Technology

Works Closely With UX/UI Designers, Frontend Developers, Communications (PromiseVoice), PromisePublic

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As MAP scales its digital presence, the website becomes a core product—serving families, partners, and supporters with clarity, accessibility, and purpose.

About PromiseStack | Product & Technology

PromiseStack is MAP’s Product & Technology division, responsible for building, maintaining, and scaling MAP’s digital infrastructure. This includes websites, platforms, and tools that support program delivery, communication, and user experience.

Role Overview

We are seeking a Volunteer Copywriter to support website content as part of the product and technology team.

This role focuses on UX writing and product-aligned messaging, ensuring that website content is clear, structured, accessible, and aligned with how users navigate and experience the platform.

You will collaborate closely with designers and developers to integrate content directly into the product experience—not as an afterthought, but as a core part of usability and clarity.

Key Responsibilities

UX Writing & Product Content

• Write and edit website content with a focus on clarity, usability, and navigation
• Develop copy for landing pages, program pages, and user-facing flows
• Ensure content supports user understanding and action
  
  

Content Structure & Clarity

• Organize content to align with UX/UI design and user journeys
• Simplify complex information into clear, accessible language
• Ensure readability and logical flow across pages
  
  

Cross-Functional Collaboration

• Work closely with UX/UI designers to align content with design systems
• Collaborate with developers to ensure content is implemented accurately
• Coordinate with PromiseVoice to maintain alignment with overall messaging
  
  

Consistency & Standards

• Maintain consistency in tone, terminology, and structure across the site
• Support development of content standards and guidelines for product use
• Ensure content aligns with MAP’s mission and dignity-centered language
  
  

Editing & Quality Assurance

• Proofread and refine content before implementation
• Ensure accuracy, clarity, and accessibility across all pages
• Support iterative improvements based on feedback
  
  

Communication & Responsiveness

• Maintain timely, professional communication with cross-functional teams
• Collaborate using Google Workspace and product workflows
  
  

Qualifications

Required

• Strong writing, editing, and clarity-focused communication skills
• Ability to write for digital platforms and user interfaces
• Strong attention to detail and structure
• Ability to collaborate with designers and developers
• Alignment with MAP’s mission and dignity-centered values
  
  

Preferred

• Experience in UX writing, product content, or website content development
• Basic understanding of UX/UI principles
• Familiarity with web structure and content hierarchy
• Experience working in cross-functional product teams
  
  

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6 month commitment preferred
• Fully remote
  
  

What You’ll Gain

• Experience working within a product and technology team
• Hands-on experience in UX writing and product content
• Portfolio-ready work on a live platform
• Collaboration with designers, developers, and product leadership
• Professional references and letters of recommendation
  
  

How To Apply

Interested candidates must apply directly through Idealist and submit

• Resume (required)
• Writing samples (required)
• Brief introduction expressing interest in product content and UX writing
  
  

This role shapes how users understand and move through our platform.

Help ensure that every word supports clarity, access, and meaningful connection.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.