What are the responsibilities and job description for the Information Technology Specialist position at MELE Associates, Inc.?
MELE Associates is seeking a mission-driven Information Technology Specialist to support NEST operations with classified computing and secure communications systems. The successful candidate will provide hands-on technical support for a variety of IT and communications infrastructures in both classified and unclassified environments. This role requires a strong foundation in networking, system security, and operational readiness.
ESSENTIAL FUNCTIONS
- Provide day-to-day operational support for classified and unclassified systems and mobile communications equipment.
- Configure, maintain, and troubleshoot network components including switches, routers, and firewalls.
- Support the integration and sustainment of off-the-shelf and custom hardware and software solutions.
- 25% travel, CONUS, to conduct IT/Communications training with operational end users.
- Assist in implementing and maintaining inline hardware encryptors.
- Maintain readiness of deployable communications systems, including hardware lifecycle tracking and routine diagnostics.
- Train and collaborate with cross-functional teams, sometimes across different organizations, on solution implementation, system deployments, training, logistics planning, and capability documentation.
- Support compliance with DOE and Intelligence Community standards for IT system security.
- Communicate effectively with both technical and non-technical personnel to support mission objectives.
- Assist office staff with ad hoc troubleshooting on teleconference and general IT issues
- Support facility network infrastructures and problem resolution.
- Other duties as assigned
MINIMUM QUALIFICATIONS
- Bachelor’s degree in information technology, Computer Science, Engineering, or a related field; or equivalent technical training and experience
- Minimum of 6 years of experience in IT system administration, networking, or communications system support.
- Relevant certifications (e.g., CompTIA Network , Security , CCNA).
- Demonstrated experience managing network infrastructure and troubleshooting network issues.
- Familiarity with secure communications protocols and cross-domain security solutions.
- Strong analytical, diagnostic, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Ability to operate effectively in high-tempo, mission-critical environments.
- Ability to obtain and maintain a US DOE Q-level security clearance
PREFERRED QUALIFICATIONS
- Prior experience supporting Department of Energy or other government mission environments.
- Knowledge of NIST 800-53, ICD 503, or other federal cybersecurity frameworks.
- Experienced creating and conducting training on communications/networking equipment.
- Experience supporting deployable IT/communications kits for field operations.
- Experience utilizing radio communications systems.
- Baseline understanding/experience with COMSEC.
- Experienced with troubleshooting windows OS.
- Active DOE Q or TS security clearance.
Location : This is a full-time on-site position in Albuquerque, NM.
SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate’s related knowledge, skills, and abilities for the position.
BENEFITS
- Employer Paid, High Quality Employee Medical, Dental & Vision Care
- Low-Cost Family Health Care offered
- 11 Federal Holidays and 3 weeks’ vacation
- 401k with Generous Employer Match
- Cross-training opportunities
About MELE
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE’s services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.
MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify