Demo

Complex Care Safety & Support Specialist

Mel Trotter Ministries
Grand Rapids, MI Full Time | Other
POSTED ON 12/13/2025 CLOSED ON 2/12/2026

What are the responsibilities and job description for the Complex Care Safety & Support Specialist position at Mel Trotter Ministries?

Are you ready to dive into a rewarding career where your passion meets purpose? As a full-time Complex Care Safety & Support Specialist at Mel Trotter Ministries, you'll work onsite at our Complex Care home in a dynamic, Christ-centered environment that champions a supportive culture. Imagine a role where every day is different, giving you the chance to make a real impact among those navigating the challenges of chronic homelessness, mental health challenges, and possible addiction disorders. You'll enjoy a competitive pay range of $19 - $22 per hour, along with the assurance of a work-life balance that allows for your personal and spiritual growth.2nd shift M-F, 4pm-midnightJoin our energetic team that thrives on helping others while embracing our core values of being hungry, humble, smart, and empathetic. You can enjoy great benefits such as Medical, Dental, Vision, 403(b) Retirement, Life Insurance, Long-term and Short-term Disability, AD&D, Flexible Spending Account, Competitive Salary, Paid Time Off, Paid Meals, Retail Discounts, and EAP. We can't wait to see the difference you'll make!Who are we? An IntroductionWe are a Christ Centered organization dedicated to our mission of ending homelessness one life at a time. Come join our team where our focus is to be the hands and feet of Jesus.Day to day as a Complex Care Safety & Support SpecialistStep into the heart of compassion! In this enriching role, you'll be an image bearer of Christ, dedicated to fostering a safe and stable environment for our residents. Forming positive, professional relationships is key as you build rapport and trust, encouraging residents to connect with vital resources for their physical, mental health, and spiritual well-being. Your proactive approach will include hourly rounds of the home, ensuring it remains neat, secure, and inviting while checking in on residents to assess their well-being. As a first responder, you'll handle de-escalation, conflict resolution, and medical emergencies, providing crucial support in times of need.You'll also collaborate with case managers and handle various administrative tasks, all while working within a culture that values empathy and high performance. Join us in making a difference!Are you the Complex Care Safety & Support Specialist we're looking for?To thrive as a full-time Complex Care Safety & Support Specialist, you'll need a unique blend of skills rooted in compassion and practicality. Mastering de-escalation techniques and conflict resolution strategies is essential as you navigate challenging situations with grace and calm. Your ability to respond to emergencies with confidence is crucial, making emergency medical response training invaluable.A deep-seated empathy for underserved populations will drive your passion and commitment to fostering a supportive culture, where each resident feels valued and heard. Additionally, effective communication and relationship-building skills will empower you to establish trust and rapport with residents. By harnessing these skills, you'll not only excel in your role but also embody our Christ-centered mission of serving others with love and compassion.Join us in creating a positive, impactful environment!Knowledge and skills required for the position are:Certified or willing to be certified in de-escalation, conflict resolution, and emergency medical responseChrist-centered compassion, empathy, and care for those from all backgroundsHighly organized and detail-orientedExcellent communication skills, both verbal and writtenAble to master and use various technology platformsConnect with our team today!So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

Salary : $19 - $22

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