What are the responsibilities and job description for the Host, Soda Fountain, Food runner, and Cashier Cross Train position at Mel's Hard Luck Diner?
Job Overview
Join our dynamic team as a versatile Host, Soda Fountain Attendant, and Cashier Cross Trained professional! In this energetic role, you will be the welcoming face of our establishment, providing exceptional guest experiences through friendly hosting, serving delicious soda fountain treats, and efficiently handling cashier responsibilities. Your enthusiasm and organizational skills will ensure smooth operations across multiple service areas, creating memorable moments for every guest. This position offers an exciting opportunity to develop a broad skill set in food service, guest relations, and point-of-sale (POS) systems within a lively hospitality environment.
Duties
- Greet guests warmly upon arrival and manage seating arrangements to optimize flow and comfort.
- Prepare and serve classic soda fountain beverages and desserts with attention to quality and presentation.
- Operate POS systems such as Aloha POS or Micros POS to process transactions accurately and efficiently.
- Handle cash, credit card payments, and issue receipts while maintaining proper cash drawer procedures.
- Provide excellent customer service by addressing guest inquiries, accommodating special requests, and ensuring satisfaction.
- Maintain cleanliness and organization of the soda fountain area, dining spaces, and cashier station in compliance with food safety standards.
- Collaborate with team members across hosting, serving, and cashier duties to ensure seamless service delivery.
Qualifications
- Prior experience as a host/hostess or in food service environments is preferred but not required; we value enthusiasm and a positive attitude!
- Strong customer service skills with the ability to communicate clearly and professionally in person and over the phone.
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus; training will be provided if needed.
- Excellent organizational skills to manage multiple responsibilities efficiently during busy periods.
- Knowledge of food safety standards and proper sanitation practices within a hospitality setting.
- Experience in guest services or hotel operations is advantageous but not mandatory; we welcome candidates eager to learn!
- Ability to stand for extended periods, lift moderate loads, and work flexible hours including weekends and evenings.
Embark on a rewarding journey where your energy fuels memorable guest experiences! We are dedicated to fostering a vibrant work environment that values your growth in hospitality, food service, and customer relations. Join us today to become an integral part of our lively team!
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person