What are the responsibilities and job description for the Bilingual Auto Collections Representative position at MEI Group?
Kickstart Your Career in Collections with MEI Group
Position: Call Center – Collections Representative (Bilingual)
On-Site | Arlington, TX
Full-Time | Monday–Friday & Every Other Saturday
Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who loves connecting with people, solving problems, and making an impact, this is the opportunity for you.
At MEI Group, we don’t just offer jobs — we build careers. With over 30 years of success in the automotive and finance industries, we’re on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that’s focused on innovation, collaboration, and helping people get back on track.
What You’ll Get
We offer competitive compensation, with the opportunity to earn up to $55,000 annually
Weekly performance-based cash bonuses
Medical, Dental, Vision, and Life Insurance
Short- and Long-Term Disability
401(k) with company match
Paid Time Off and Holidays
Onsite gym access at our Arlington corporate office
Career growth opportunities — we promote from within
What You’ll Do
Reach out to customers with early-stage delinquent accounts
Build positive relationships while negotiating payment solutions
Manage and monitor accounts to hit your daily, weekly, and monthly goals
Keep accurate records and update customer information
Stay compliant with internal policies and state/federal regulations
What You’ll Bring
At least 1 year of collections experience (auto collections a plus)
Must be Bilingual in Spanish and English
Strong communication and negotiation skills
Proficiency in Microsoft Office tools (Outlook, Excel, Word)
High level of accuracy, organization, and time management
Knowledge of FDCPA or similar collection practices
A team-player mindset with the ability to work independently
Requirements
High School diploma or equivalent
Able to work every other Saturday
Authorized to work in the U.S.
Must pass a background check
Why MEI Group
We’re not your average auto finance company. At MEI, we lead with transparency, integrity, and respect — for our customers and our team. When you join us, you’re stepping into a role where your voice matters, your goals are supported, and your work makes a real difference.
We’re big enough to offer serious benefits, but small enough to know your name. Sound like the right fit?
Apply today and take the next step toward a career that grows with you.