Patient Care - Pharmacy Technician - Outbound

Patient Care Pharmacy Technician - Outbound

Location: Elk Grove Village, IL (Hybrid – Onsite 2 Days per Week)
Type: Full-Time
Schedule: M-F, Depending on team 8a-9a start to 4:30p-6p end
Pay: $23 per hour

**NOTE: THIS ROLE REQUIRES BOTH AN ACTIVE ILLINOIS PHARMACY TECH LICENSE AND AN ACTIVE NATIONAL TECHNICIAN CERTIFICATION (PTCB). APPLICANTS WHO DO NOT MEET THESE MINIMUM REQUIREMENTS WILL BE REJECTED**

About the Role

MedOp Solutions is hiring a Patient Care Pharmacy Technician to support one of our specialty pharmacy partners in Elk Grove Village, IL. This hybrid opportunity offers flexibility while maintaining hands-on collaboration in the pharmacy setting two days per week.

In this role, you’ll serve as a key point of contact for patients, helping coordinate medication deliveries, manage supplies, and support pharmacists in delivering safe, accurate, and timely care.

Key Responsibilities

• Contact patients and caregivers to schedule medication deliveries and confirm supply needs.

• Assist pharmacists with the preparation and dispensing of medications and medical supplies in compliance with pharmacy policies.

• Accurately enter and process new and refill orders in pharmacy workflow systems.

• Pick, package, and ship patient orders during onsite workdays.

• Monitor patient medication compliance and persistence and escalate concerns as needed.

• Evaluate and document adverse reactions, referring patients to pharmacists or nurses when appropriate.

• Process and verify insurance benefits and patient payment options.

• Maintain accurate tracking logs for order status, shipping, and delivery confirmation.

• Collaborate closely with intake teams and physician offices to ensure seamless patient care.

What You Bring

• High school diploma or equivalent required.

• Active Illinois Pharmacy Technician License required.

• National Pharmacy Technician Certification (PTCB or NHA) required.

• Minimum 1 year of pharmacy or healthcare customer service experience.

• Specialty pharmacy experience preferred.

• Intermediate proficiency in Microsoft Excel.

• Strong attention to detail with the ability to prioritize, multitask, and thrive in a fast-paced environment.

• Team-oriented mindset with excellent communication and customer service skills.

At MedOp Solutions, we connect talented pharmacy professionals with roles that make a real difference in patient lives. This position offers competitive pay, hybrid flexibility, and the opportunity to grow within specialty pharmacy operations while working alongside a supportive and collaborative team.

About MedOp Solutions

MedOp Solutions is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions—offered through flexible arrangements including temporary placements, temp-to-hire options, consulting, and direct hire services—we are committed to delivering exceptional service to both clients and candidates.

With a strong nationwide presence and recognition on the Inc. 5000 list of Fastest-Growing Private Companies in America (2019–2025), MedOp Solutions exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.

MedOp Solutions is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.

We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@medopsolutions.com. Include the nature of your request and your contact information, and we will be happy to assist you.

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