Medical Front Desk Specialist

Job Title: Medical Front Desk Receptionist / Patient Access Specialist

Location: Kansas City, MO (Research Hospital Campus area - requires floating to nearby local clinic locations 2-3 times/month)

Pay Rate: $20.00 / hour

Job Type: Full-time, Contract-to-Hire

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

A premier specialty medical practice is looking for a professional, reliable, and friendly Medical Front Desk Receptionist to join their team. As the first point of contact for patients, you will play a vital role in delivering an exceptional patient experience while ensuring daily front office operations run smoothly.

This position is primarily based at a medical campus in Kansas City, with flexibility to float 2 to 3 times per month to nearby regional clinic locations (including Independence, Lee's Summit, Shawnee Mission, and Harrisonville).

• Patient Reception: Greet patients, handle patient check-in/check-out, and direct incoming calls in a timely, professional manner.

• Administrative & Scheduling: Schedule appointments, page physicians for in-patient hospital calls, mail upcoming appointment paperwork, and process End of Day verification.

• EHR & Documentation: Update patient demographic information, index documents in the Electronic Health Record (EHR) system, and prepare next-day appointment charts.

• Financial & Insurance: Verify insurance coverage, collect copayments and outstanding balances, scan ID/insurance cards, and route insurance changes for timely billing entry.

• Provider Support: Manage recall lists for assigned providers and assist team members as needed.

• Experience: Prior experience in a medical office, clinic, or healthcare setting preferred.

• Technical Skills: Familiarity with Electronic Health Record (EHR) systems, insurance verification, and copay collection preferred.

• Core Competencies: Strong verbal and written communication skills, exceptional attention to detail, and proven ability to multitask in a fast-paced environment.

• Flexibility & Travel: Must have reliable transportation and willingness to float to nearby regional clinic locations 2-3 times per month.

• Compliance Note: Position requires completion of background checks and drug screening prior to start. Proof of high school diploma/education required before submission.

• Great Benefits: Competitive benefits package available.

• Direct Impact: Be the welcoming face of the practice and make a meaningful difference in patient care every day.

• Variety & Autonomy: Enjoy dynamic day-to-day responsibilities combining patient interaction and business office support within a supportive, trusted team environment.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?