What are the responsibilities and job description for the Registration / Receptionist / Scheduler position at Medical Eye Associates?
Title: Patient Receptionist / Registration / Scheduler
Location: Waukesha, WI
Full/Part Time: Full Time
Hours/Schedule: 40 hours/week, Monday through Friday. No nights or weekends.
Job Duties:
Front Desk Responsibilities
Open and close clinic as assigned
Greet and check in patients in a professional, welcoming manner
Complete pre-registration; verify demographics and insurance information
Obtain required patient signatures and documentation
Prepare patient charts and ensure readiness for upcoming clinic days
Facilitate patient flow and communicate delays as needed
Distribute glasses and contact lens prescriptions and schedule follow-up appointments at checkout
Collect copays and patient balances; process daily cash drawer reconciliation
Maintain a clean, organized reception and waiting area
Central Scheduling & Call Center Responsibilities
Answer incoming calls from a high-volume call queue
Schedule, reschedule, and cancel appointments for multiple providers and locations
Manage patient wait lists
Provide appointment details, directions, and provider information
Perform light scheduling-related clinical triage and route urgent concerns appropriately
Monitor and process multiple Epic work queues
Process and schedule non-surgical referrals in Epic, including patient outreach and documentation
Retrieve and distribute faxes in a timely manner to support patient care
Qualifications:
Education: High school graduate.
Experience: Healthcare experience preferred.
Join the MEA Family!
- Learn from the best Ophthalmologists in the Waukesha area at the highest level of medical and surgical eye care. Great professional growth opportunities!
- Competitive pay
- Free parking at all locations
- Patient population and services are diverse-- young kids to adults.
- Uniform allowance/reimbursement
- Great Employee Vision Benefits
- And much more!
Salary : $17 - $23