CARE COORDINATOR

Definition and Role

Provides for the delivery of patient care, works collaboratively and under the direct supervision of a licensed nurse/provider; communicates effectively with coworkers, patients, family and visitors; provides a safe environment for patients; assists patients in obtaining optimal functioning considering their individual capabilities; performs all functions as delegated by the Advanced Healing Project Specialist; and keeps nursing personnel informed and adheres to the policies and procedures of MedCentris

Job Responsibilities and Duties

• Promote /exemplify Company mission, vision, and values at all times.
• Receive all intake information and enters the appropriate information in the computer.
• Contacts all appropriate staff with day to day changes
• Creates, schedules, and maintains patient schedules in accordance with staff and provider schedules
• Orders all necessary home visit supplies, capturing supply usage, keeps supplies ready by developing an inventory system.
• Contact patients to verify correct contact information and verifies scheduled home visit
• Communicate with business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.
• Comply with all areas of MedCentris’ Compliance Program and HIPAA regulations.
• Assist in the maintenance of case management notes while maintaining the confidentiality of patient records.
• Reports to work on time and scheduled and completes work within designated times as directed
• Adheres to dress code and wears identification while on duty
• Represents MedCentris in a positive and professional manner
• Responds quickly and appropriately to supervisor’s request and carry out assignments with little need for direction
• Able to identify and is alert to changing conditions with patients and follow through appropriately
• Faxing, DME orders, calls & all administrative support tasks
• Assists with appointment confirmation, patient status reports, patient satisfaction reporting, patient disposition management and wound status updates
• Care Coordination with home health agencies
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.
• Collect, analyze, and record relevant patient health data.
• Develop patient care plans.
• EMR documentation
• Other duties as assigned

Qualifications

• One-year experience in a medical office or health care setting preferred.
• Certification as a CNA, CMA preferred.
• Ability to communicate verbally and in writing effectively.
• Demonstrates proven decision-making skills.
• Must read, write, and comprehend English
• High School Diploma or equivalent required

Physical Requirements

• Mobility and Lifting: Frequent sitting for extended periods of time; frequent standing; frequent lifting up to 25 pounds.
• Visual: Constant ability to read information, including close up; constant ability to use a computer screen; frequent use of good overall vision, including color perception.
• Dexterity: Constant eye and hand coordination and manual dexterity to write, operate a computer keyboard and finely manipulate small objects.
• Emotional/Psychological: Constant ability to make decisions and concentrate.