What are the responsibilities and job description for the Medical Support Assistant position at Medasource?
Position: Medical Support Assistant (Remote)
Location: Remote, but need to be local in Colorado
Duration: 1 year contract, with possibility for extension
Start Date: 8/25
We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administration support across otpatient clinics, virtual care services, and the Office of Community Care. All roles require attention to detail. effective communication and a strong commitment to Veteran care.
Responsibilities:
- Customer service, appointment scheduling, and records management
- Answer phones, greet Veteran patients, schedule appointments and consults
- Help determine a clinic's daily needs, and verify and update insurance information.
Required Qualifications:
- Minimum 6 months of customer service experience
- 1 year of clerical, call center, or healthcare administrative experience
- HIgh school diploma or GED required
- Proficient with medical terminology
- Typing speed of 50 words per minute or more
- Abilitiy to pass a federal background check
- Reliable internet for a remote work environment