What are the responsibilities and job description for the Warranty Administrator position at Mechanics Hub?
We are actively seeking a Warranty Administrator for a heavy equipment and diesel engine dealership in Fort Lauderdale, FL. The role involves processing warranty claims, communicating with mechanics to gather technical details, and following up with manufacturers to ensure full payment recovery. You'll work in an open office environment, collaborating closely with the service team and reporting to the service manager while maintaining accountability to the executive team on claims status.
Requirements:
Must-haves:
- 1-2 years of warranty claims experience with MTU engines, including submitting claims and securing payment
- Understanding of MTU claims processes, requirements, and strategies to maximize reimbursement
- Ability to ask mechanics the right technical questions to strengthen warranty submissions
- Strong proficiency with Microsoft Excel, Word, and DocuSign
- Excellent communication and interpersonal skills
- Self-motivated, persistent, and detail-oriented
- Ability to track metrics and monitor performance
- Knowledge of CDK dealership software
Nice-to-haves:
- Experience with other major engine manufacturers (Cummins, CAT)
- Background in automotive or insurance claims
- Familiarity with service report documentation
- Technical understanding of engine repairs and warranty processes
Compensation & Benefits:
- Salary: $40,000–$60,000 annually
- 401(k) with 4% company match
- Profit-sharing plan (percentage of annual profits)
- Monthly profit-sharing bonuses (distributed to all employees after 90 days)
- Medical insurance (company pays 50%)
- Dental and vision (100% employee-paid)
- Short-term and long-term disability (company contributes 50%)
- 100% company-paid uniforms
- Paid holidays, birthday off, and Good Friday
- Annual performance-based raises
- Company events (Christmas party, annual picnic, awards dinner)
- On-the-job training provided
Hours:
- 8:00 AM – 5:00 PM (potential flexibility)
- Open office seating to promote communication and team integration
- May assist service department when not processing claims
Salary : $40,000 - $60,000