Assistant Manager

Job Title: Assistant Property Manager- LIHTC

Reports to: Property Manager

Location: Mesa, AZ

Salary: $23-$25/Hr

Job Type: Full time – 40 Hours per week

Position Summary:

The Assistant Property Manager supports all aspects of property operations for a LITCH/Project Based Voucher community ensuring smooth performance in the absence of the Community Manager. Responsibilities include resident relations, leasing, rent collection, financial reporting, vendor supervision, and overseeing move-ins and move-outs. This role assists with staff training, budget monitoring, and maintenance coordination while ensuring compliance with company policies, OSHA standards, and tax-credit regulations. The Assistant Property Manager maintains professional communication, prepares required reports, and ensures a high standard of service for residents and applicants.

Benefits and Perks:

• 401(k) Match
• Health, Dental, and Vision Insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid Time Off (2.5 weeks)
• Sick Time (40 hours)
• 8 hours of Wellness
• 8 Hours of Volunteer Time
• Professional Development Assistance
• Retirement plan

Responsibilities:

• Under the general supervision of the Community Manager, responsible for all phases of property operations

• Responsible for maintaining property performance in the absence of the Community Manager
• Maintains courteous communication with residents, applicants, fellow employees, and representatives of other companies
• Assists Manager in training of staff and overseeing work performed by all staff members under their direction
• Assist Manager with written evaluations of employees and make recommendations for salary increases and/or advancement
• Conducts tours of the community and apartment homes, and process and screen applications for verification on a daily basis
• Collects and posts rents; make daily bank deposits
• Maintains and faxes the in daily deposit log recap
• Assists Manager with processing/maintenance of all payables, expense journal, monitoring of budget
• Supervises outside contractors working on property
• Handles all details of move-ins including overseeing preparation of paperwork, and inspecting units prior to move-in
• Handles all details of move-outs, including move-out inspections and completion of security deposit disposition in accordance with company timeline
• Oversees completion of various required reports including:
  • Daily (morning) & and weekly reports
  • Monthly apartment status
  • Lease expiration report
  • Market surveys
  • Owner’s letter
  • Variance report
• Assist Manager with completion of month-end closeout, including running reports, computer back up, copying and submitting all paperwork to corporate office
• Is aware of and works within established budget; notifying the Manager of any possible variations
• Ensures maintenance or other personnel ordering for the property is aware of the budget and spending limits
• Organizes and prepares notices including
  • Lease renewals
  • Payment reminders
  • Balance dues
  • Non-compliance
• Follows up on notices as necessary
• Assists Manager in overseeing scheduling of maintenance requests and apartment turnovers
• Follows up with residents to ensure requests are completed in a timely manner and to their satisfaction
• Ensures all maintenance emergencies are taken care of and residents are always informed of any work- order delays
• Establishes schedules for on-call emergency personnel
• Ensures answering service is notified of changes in staff or on-call personnel
• Reports accidents and emergency situations to the corporate office immediately and prepare the proper reports
• Regular and reliable attendance and punctuality at work
• Is aware of and operates within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times
• Responsible for thorough knowledge and adherence of the Company’s policies and procedures
• Responsible for maintaining the required property dress code and ensuring a professional appearance and attitude at all times

• Responsible for maintaining Grace Hill /Vision training as required

Requirements:

• 18 years of age

• Experience in a LITCH/Project-Based Voucher community
• Excellent communication and phone skills
• Strong organization and time management skills
• Demonstrates and fosters MEB AFFORDABLE MANAGEMENT SERVICES LLC core values
• Positive attitude
• Ability to handle multiple tasks in a fast-paced environment

• MEB AFFORDABLE MANAGEMENT SERVICES LLC conducts thorough pre-employment background screening and alcohol/drug tests for all positions prior to start date

Desired Qualifications:

• High school degree or equivalent

• Experience with income collection, resident relations, and marketing

• Knowledge of Yardi software, Google Suite, and Microsoft Office.