Quality Assurance Specialist (Midwest Region)

Our Mission: 

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.  MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, is our team committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission. 

Position Summary: 

We are seeking a dedicated Quality Analyst professional to join our team.  The ideal candidate will be responsible for reviewing provider reports for Independent Medical Evaluations (IMEs) and other associated evaluations, ensuring the highest quality and accuracy.  This role serves as the final checkpoint between the physician and the customer, guaranteeing that all concerns and questions have been addressed comprehensively. 

Work setting: 

Remote (US); preference given to candidates residing within occasional driving distance to Milwaukee or Detroit

Essential Roles and Responsibilities:

• Accurately review dictated and transcribed IME reports, correcting grammatical, spelling, or factual errors and ensuring consistency of opinions and completeness of materials reviewed.
• Review and verify the accuracy of reports, ensuring all physicians’ recommendations are clearly articulated and all relevant questions are addressed
• Work closely with physicians and internal stakeholders to ensure report quality and completeness.
• Maintain strong communication with doctors and team members to facilitate accurate and timely report finalization.
• Utilized advanced technology tools to aid in the quality assurance process.
• Collaborate with various teams to ensure seamless operations and high-quality deliverables to our customers.
• Ensure reports comply with referral IME services standards and verify AMA impairment ratings (6th edition).

Qualifications and Preferred Skills:

• Minimum of 5 Years of experience in IME QA or related fields.
• Experience working closely with physicians, adjusters and/or attorney groups.
• Bachelor’s degree in nursing, or similar health related fields, preferred.
• In-depth understanding and experience verifying 6th edition AMA impairment ratings.
• Knowledge of federal IME services, including Department of Labor/Longshore business.
• Exceptional professional judgment and communication skills, both written and verbal.

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.  Please note that we are unable to provide sponsorship assistance currently.  All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact hr@mdpanel.com