Technical Program Manager

Position Summary: 

MDK is seeking a Technical Program Manager to help drive key initiatives within our Product Development organization. Reporting to the Executive Director of Product and Engineering, this role sits at the intersection of business and technology and supports projects that impact the entire Firm.

The Technical Program Manager ensures that priorities are clear, decisions are grounded in data, and execution delivers meaningful results. This role requires someone who blends leadership, organization, and insight with a bias for action. Success depends on the ability to lead through influence, align diverse contributors, and keep complex initiatives moving with clarity and purpose.

Essential Duties and Responsibilities:

• Develop a deep understanding of MDK’s business operations, legal processes, and technology platforms to connect strategy to execution.
• Lead multiple cross-functional projects that support MDK’s strategic priorities and product development roadmap.
• Use data to define priorities, set milestones, measure progress, and evaluate outcomes.
• Establish accountability by defining deliverables, timelines, dependencies, and success metrics across teams.
• Analyze trends to identify bottlenecks, anticipate risks, and guide decision-making with evidence and transparency.
• Facilitate collaboration across departments by creating shared understanding, resolving conflicts constructively, and ensuring alignment.
• Challenge assumptions thoughtfully and contribute informed perspectives that improve quality, efficiency, and impact.
• Communicate clearly and consistently in executive updates, business reviews, and technical discussions.
• Lead through influence by motivating individuals and teams who do not report directly to you and building trust across the Firm.
• Maintain accurate project documentation, including decisions, actions, and outcomes, to support knowledge sharing.
• Facilitate retrospectives and lessons-learned sessions to promote continuous improvement.
• Use modern project management tools—including Microsoft Project, Smartsheet, Teams, Power BI, and JIRA—to manage workflows and performance metrics.

Requirements:

• Bachelor’s degree in business administration, project management, information systems, or a related field.
• At least five years of project or program management experience in a professional services, legal, or technology environment.
• Proven ability to lead complex, cross-functional projects from initiation through delivery.
• Experience using data to drive prioritization, decision-making, and performance tracking.
• Ability to lead through influence by aligning stakeholders, resolving conflicts, and maintaining momentum across departments.
• Strong organizational, analytical, and problem-solving skills.
• Exceptional communication and presentation abilities, with comfort engaging at all levels of the Firm.
• High emotional intelligence, adaptability, and steady composure under pressure.
• Proficiency with Microsoft Project, Smartsheet, Teams, Power BI, JIRA, and similar tools.
• Commitment to continuous learning, process improvement, and advancing MDK’s culture of operational excellence.
• Regular in-office presence is required; schedule may vary based on business needs.

Schedule & Benefits:

Our team works Monday through Friday, general business hours. MDK provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance.
• Company-paid short-term and long-term disability, as well as life and AD&D insurance.
• 401(k) plan, with an employer contribution.
• Paid time off.

Additional perks:

• Paid time to volunteer in the community.
• Paid holidays.
• Casual dress code.
• The opportunity for career development and advancement.

At MDK, we blend legal expertise with innovative technology to provide comprehensive legal and professional services. Since our inception in 2002, we've expanded our services to include residential mortgage, timeshare default services, a national bankruptcy practice, and title and closing services, reaching clients nationwide. 

Our culture emphasizes support, well-being, and continuous growth. Through initiatives like our Culture Council and career development programs, we foster an environment where curiosity and collaboration thrive. We prioritize work-life balance with flexible hybrid work arrangements and a robust Volunteer Time Off program. 

MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us to explore your potential and contribute to our mission of creating uncommon paths to success.

Thank you for considering MDK as your next career destination. 

Learn more about MDK by visiting Attorneys & Professional Services | MDK (mdklegal.com) or visit us on LinkedIn or Instagram.

The Manley Law Firm LLC d/b/a MDK and affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.