Construction Project Manager – Service Department

McLeod Construction, a high-volume Seattle-based General Contractor, is seeking a Project Manager to support our Service Department. We specialize in serving homeowner associations throughout the Puget Sound region, with work that includes condominium remediation, building envelope repair and replacement, emergency water mitigation, insurance restoration, and general repair projects.

This is a dynamic, fast-paced role ideal for someone who enjoys building client relationships, solving problems, and managing projects from concept to completion. The Project Manager serves as the primary point of contact for customers and is responsible for estimating, selling, coordinating, and overseeing repair and restoration projects. Success in this position requires strong communication skills, construction knowledge, attention to detail, and the ability to effectively manage multiple projects, priorities, and deadlines while maintaining a high level of customer service.

Key Responsibilities

Client Relations & Business Development

• Build and maintain professional relationships with association managers, property owners, and clients to encourage repeat business and referrals.
• Conduct job walks with customers to assess project needs and develop effective repair solutions.
• Prepare, present, and sell detailed project proposals and estimates.
• Manage approximately 175 bids annually, averaging $10,000 per bid, with project values typically ranging from $850 to $35,000.

Project Management

• Manage multiple projects concurrently from initiation through completion.
• Coordinate in-house labor and subcontractors to ensure projects are completed safely, efficiently, and on schedule.
• Oversee project quality control to ensure work meets company standards and customer expectations.
• Maintain regular communication with customers, subcontractors, office staff, and field personnel through email, phone, and text messaging.

Financial & Administrative Responsibilities

• Track and approve project-related expenses using the company's online expense management system.
• Review and approve labor costs through FIT, the company's online labor tracking system.
• Monitor project budgets, schedules, and overall performance to support profitability and customer satisfaction.

On-Call Responsibilities

• Participate in a rotating 24/7 emergency response on-call schedule.
• On-call assignments typically occur 3–5 times per year for one week at a time.
• Schedules are published in advance but may occasionally be adjusted based on business needs.

Qualifications

Required Skills & Experience

• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong organizational and problem-solving skills.
• General computer literacy and proficiency with Microsoft Office, particularly Excel and Word.
• Ability to use technology for estimating, proposal writing, project tracking, and communication.

Construction Knowledge

• Construction experience and working knowledge of multiple trades, including:
• Framing
• Flashing details
• Siding materials and installation methods
• Roofing systems
• Sealants and waterproofing applications

Professional Expectations

• Ability to represent the company professionally with customers, subcontractors, and industry partners.
• Valid driver's license and acceptable driving record preferred.

Benefits

• Competitive hourly wage - $90,000 - $110,000 depending on experience 
• Paid Holidays - 8 days per year
• Paid Time Off (this includes sick and vacation) - up to 13 days per year.
• Full Health Insurance – Medical, dental, vision with additional voluntary coverage.
• 401(k) with company match (eligible after six months).
• Employee ownership through our ESOP program
• Annual evaluations and opportunities for career growth.