Office Manager- Hope Auto

You are a key leader within the dealership’s accounting office, responsible for ensuring accurate, timely, and consistent execution of day-to-day accounting operations. You play a critical role in supporting the integrity of the financials through disciplined processes, attention to detail, and strong team execution.

As Office Manager, you oversee core accounting functions and lead a small team, ensuring work is completed accurately, deadlines are met, and company standards are consistently followed. You partner closely with the Controller or Multi-Store Controller to support the month-end close process, maintain controls, and ensure the accounting office operates with organization, accountability, and consistency.

Key Responsibilities

·         Support Financial Reporting Close Process: Execute and support the monthly close process with accuracy and timeliness; ensure financial data is complete, compliant, and ready to review

·         Review Validate Transactions: Review schedules, reconciliations, and daily accounting activity; identify and resolve discrepancies and ensure accuracy across all functions

·         Maintain Controls Compliance: Follow in reinforce internal controls across all accounting processes; ensure reconciliations are completed, reviewed, and issues are addressed promptly

·         Oversee Operational Accounting: Monitor deal posting, inventory, receivables, and manufacturer programs to ensure accurate and consistent accounting execution

·         Support Financial Analysis: Assist in reviewing financial trends and variances; escalate issues and provide insights to Controller or Multi-Store Controller

·         Assess Risk Escalate Issues: Identify risks, inconsistencies, or breakdowns in process; escalate concerns with recommended actions and follow through to resolution

·         Lead Develop the Accounting Team: In partnership with Controller or Multi-Store Controller, supervise and support accounting staff; set clear expectations, provide coaching for accuracy and accountability, and support hiring, onboarding, and development

·         Enforce Standards Improve Processes: Ensure adherence to company accounting standards; identify opportunities to improve efficiency, accuracy, and consistency

·         Maintain a Professional Controlled Environment: Keep the accounting office organized, secure, and audit-ready; ensure proper handling of sensitive financial information

·         Collaborate Across Departments: Work with Sales, Service, and other departments to ensure alignment between operational activity and accounting processes

·         Stay Current Compliant: Complete all required HR, compliance, and platform trainings; ensure team adherence to accounting policies, audit requirements, and regulatory standards

Adapt Support Business Needs: Support new initiatives and evolving responsibilities as directed by Controller, Multi-Store Controller, or Home Office

Qualifications

·         3 years of accounting or dealership accounting experience preferred, including strong understanding of schedules, reconciliations, and daily operations

·         1 years of supervisory or team lead experience preferred

·         Experience with CDK or similar dealership systems preferred

·         Valid driver’s license. Acceptable MVR and insurability standards.

        Must pass applicable background and pre-employment drug screenings.

·         Authorized to work in the U.S.

Skills Competencies

Required

·         Strong financial and analytical skills

·         High attention to detail and accuracy

·         Ability to interpret financial data and translate into business insights

·         Strong communication and partnership with leadership teams

·         Ability to manage multiple priorities and meet deadlines

·         Leadership mindset with ability to coach and develop others

·         Proficiency with Microsoft Office (Excel, Word, Outlook)

Preferred

·         Experience in an Office Manager or senior accounting leadership role

·         Familiarity with multi-store accounting standards and processes

Tools Technology

·         CDK Drive

·         Microsoft Excel, Word, Outlook

·         Manufacturer reporting systems

·         AI-assisted productivity and workflow tools (Copilot, automation, reporting enhancements, etc.) 

·         New technologies, systems, and digital tools that support operational excellence and continuous improvement