Student Worker, Admissions Tour Guide/Student Ambassador - Work Study, Campus Employment

About McDaniel College:

McDaniel College, recognized nationally among "Colleges that Change Lives" and U.S. News and World Report top-tier liberal arts colleges, is a four-year private college of the liberal arts and sciences offering more than 60 undergraduate programs of study, including dual and student-designed majors, plus 20 highly regarded graduate programs. At McDaniel College we value our employees by offering our full-time employees tuition remission, 403B retirement accounts, paid time off, medical insurance, flexible spending accounts, life insurance, and paid maternity and parental leave. Visit College website for details.

Job Description:

To be eligible to apply for this position, you must be a current student enrolled at McDaniel College. This position is open to both work study and campus employment students.

• Position: Student Ambassador
• Revision Date: 5/30/2025
• Reports to: Admissions Event Manager
• Department: Admissions
• Supervisor: Caroline King
• Salary Grade: Maryland minimum wage
• FSLA Status: Non-exempt
• Location of Position: Carroll Hall, McDaniel College, 2 College Hill, Westminster, MD 21157
• Duration of Appointment: 8/6/2025-5/20/2026 (with possibility of working over Jan Term and extending into summer)
• Schedule: Schedule is at discretion of supervisor
• Evaluation Procedures: Student workers are evaluated on a continuing basis

Scope: Welcome and showcase McDaniel College to prospective students and their families. Primary responsibilities include provide tours to prospective students and families, working Admissions events and performing outreach initiatives to prospective students.

Responsibilities:

• Lead tours for families and visiting groups while following detailed routes and highlighting desirable information. Tours are designed to showcase the McDaniel experience.
• Provide excellent customer service to prospective students and their families
• Assist with visit programs through offering tours, mingling with visitors, participating on panels, etc.
• Attend Admissions trainings throughout the semester.
• Host prospective students for lunch and/or class
• Engage with prospective students via phone, Zoom, and other digital entities
• Assist with front desk duties including answering phones, greeting guests, etc.
• Assist in creating written and visual content for social media marketing
• Other duties as assigned

Requirements:

Qualifications:

• Current undergraduate student at McDaniel
• Involved in the campus community and proud to be a McDaniel student
• Highly reliable and committed to the success of the ambassador program
• Strong communication and human relations skills
• Highly organized and detail oriented
• Ability to accurately assess and handle phone calls, visitor requests, etc., with discretion and a positive attitude
• Discretion and reliability in sensitive and confidential matters are vital
• This job can include long periods of sitting or standing depending on scheduled duty. Students are sometimes in a traditional office setting, but can mostly be outside in various weather conditions

Additional Information:

McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics.

Application Instructions:

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