Accounts Receivable Supervisor

General Purpose:

The AR Billing Supervisor role is responsible for processes within the accounts receivable function including but not limited to invoicing customers, applying payments, monitoring account balances, and supporting the internal project team with customer billing and collection related matters. This role also includes communicating with customers to ensure timely and accurate payment processing.

Essential Duties and Responsibilities:

• Prepare and issue customer invoices based on job progress, contracts, or service completion
• Maintain accurate billing records within the Company ERP system
• Apply customer payments (ACH, check, wire, credit card) to appropriate accounts
• Monitor accounts receivable aging and follow up on outstanding balances
• Communicate with customers regarding billing discrepancies or past due accounts
• Work closely with project managers and operations personnel to resolve billing issues
• Reconcile customer accounts and investigate discrepancies as needed
• Assist with monthly billing cycles and reporting
• Generate and distribute customer statements
• Support collections efforts while maintaining positive customer relationships
• Maintain documentation related to customer billing and payment activity
• Assist with lien waivers or other project-related billing documentation as required
• Perform other duties as required to support the Accounting Department as well as other business departments
• Experience with Viewpoint Vista or similar construction ERP systems preferred
• Strong proficiency in Microsoft Excel (pivot tables, lookups, data analysis)
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Effective communication skills, with the ability to explain financial concepts to non-financial personnel
• Strong organizational skills and ability to maintain accurate and detailed records
• Ability to work independently and collaboratively across departments
• High level of integrity and professionalism in handling confidential information

Supervisory Responsibilities

• May supervise and provide direction to accounting or job cost staff
• Responsible for coaching, training, and performance management of assigned team members

Work Environment & Physical Demands

• This position is primarily based in an office environment
• Occasionally may require visits to job sites, which may involve exposure to outdoor environments
• Ability to sit for extended periods and work on a computer

Qualifications:

• Associates degree in Business, Accounting or related field is preferred, but not required.
• 1 to 2 years of accounting data entry or accounts receivable experience.
• Computer skills required – Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of computerized accounting systems that utilize a job costing module
• Construction industry experience a plus, but not required
• Ability to work alone or in a team setting
• Excellent communication skills