Front office Dental Receptionist

Company Overview
Mayo Dental is dedicated to providing exceptional dental care through a team of highly trained professionals and the latest dental technology. Our practice emphasizes personalized, friendly service in a comfortable and professional environment, serving patients in the Santa Clarita area.

Job Overview
We are seeking a motivated and detail-oriented Front Office Dental Receptionist to join our team. The ideal candidate will excel in patient service, office management, and administrative support within a busy dental clinic setting. This role is vital in ensuring smooth daily operations, effective communication, and an outstanding patient experience.

Duties

• Greet patients warmly and manage patient check-in and check-out processes efficiently.
• Verify insurance coverage, perform insurance verifications, and facilitate billing procedures using systems such as Dentrix.
• Schedule appointments accurately utilizing dental office management software and coordinate patient flow throughout the day.
• Maintain comprehensive medical and dental records, ensuring compliance with HIPAA regulations and proper documentation review.
• Handle multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly and courteously.
• Assist with medical collection processes, including billing for Medicare and other insurance providers while ensuring accurate CPT coding and ICD coding.
• Support administrative tasks such as filing, data entry, and managing electronic health records (EHR) systems like eClinicalWorks or Athenahealth.
• Ensure the confidentiality of patient information and adhere to all health information management standards.

Skills

• Proven experience in medical or dental front office administration with strong clerical skills.
• Proficiency in Dentrix, familiarity with EHR systems is essential.
• Knowledge of dental terminology
• Excellent computer skills including Microsoft Office Suite; typing speed of at least 10 key digits per minute is preferred.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Exceptional customer service skills with a professional demeanor and effective phone etiquette.
• Bilingual abilities are a plus to serve diverse patient populations; clinic or hospital experience is highly desirable.
• Familiarity with insurance verification processes, health information management practices, and office management procedures within a dental or medical setting. Join our team to deliver outstanding administrative support that enhances patient care while advancing your career in a dynamic dental practice environment!

Pay: $24.65 - $33.69 per hour

Work Location: In person

Salary : $25 - $34