What are the responsibilities and job description for the Leasing Agent position at MAXUS PROPERTIES LLC?
Job Details
Description
Maxus Properties is seeking to hire a leasing consultant for Thrive Argenta Apartments, a new Maxus acquisition in North Little Rock, Arkansas.
Who We Are:
Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.
Scope and Purpose:
Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties.
Duties and Responsibilities:
- Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
- Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager.
- Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
- Perform “mystery shops” of competing communities and maintain a market survey.
- Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
- Assisted with resident retention through renewal programs, community events, etc.
- Complete any other projects as needed and under the guidance and direction of the Property Manager.
Qualifications
Qualifications:
- A high school diploma or equivalent is required
- At least two years of experience in the property management industry is required
- At least two years of experience with RealPage or equivalent property management software is required
- Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required
- Rotating Saturdays will be required
Key Skills for Success:
- Effective Communication: Navigating various personality types
- Leadership: Guiding and inspiring others
- Compassion: Understanding and empathizing with team members
- Time Management: Emphasizing punctuality and multitasking
- Discretion: Handling sensitive information with care
- Reliability: Being dependable and consistent
- Creativity: Thinking outside the box
- Ambition: Striving for personal and team growth
All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.
Salary : $15 - $17