Lead Maintenance

Job Title: Lead Maintenance/1989 Main, Kansas City, Missouri
Reports To: Property Manager

Position Summary

The Maintenance Supervisor is responsible for overseeing the maintenance operations, physical condition, and safety of the community. This role leads the maintenance team, coordinates service requests and preventative maintenance programs, manages maintenance budgets, and ensures compliance with company policies and applicable safety regulations. The Maintenance Supervisor works closely with the Property Manager to maintain high standards of property appearance, operational efficiency, and resident satisfaction while protecting the long-term value of the asset.

Key Responsibilities

Maintenance Operations & Property Condition

• Oversee all daily maintenance operations including service requests, work orders, and unit turns
• Ensure timely completion of resident service requests while maintaining high quality standards
• Maintain the overall physical condition of the property including buildings, grounds, and common areas
• Conduct regular inspections of the community to identify maintenance needs and safety concerns
• Coordinate preventative maintenance programs for HVAC, plumbing, electrical, and other building systems

Team Leadership & Development

• Provide leadership, training, and supervision to maintenance technicians and grounds staff
• Assign work orders, prioritize tasks, and ensure team productivity and efficiency
• Promote a culture of safety, accountability, and strong customer service
• Assist with hiring, onboarding, and ongoing development of maintenance team members

Budget & Inventory Management

• Assist in developing and managing the property’s maintenance budget
• Monitor maintenance expenses and implement cost-control strategies where appropriate
• Maintain inventory of tools, equipment, and maintenance supplies
• Coordinate purchasing and ensure cost-effective use of materials and vendor services

Compliance & Risk Management

• Ensure compliance with OSHA standards, safety procedures, and company policies
• Maintain compliance with local, state, and federal regulations related to property maintenance
• Ensure proper documentation and tracking of maintenance activities and inspections
• Support property compliance requirements including life safety systems, inspections, and required certifications

Vendor Coordination & Capital Projects

• Manage vendor relationships and coordinate contracted services as needed
• Ensure vendors perform work according to contract, safety standards, and company expectations
• Assist with capital improvement projects including planning, coordination, and oversight
• Work closely with the Property Manager and Regional Manager on property improvement initiatives

Resident Service & Communication

• Respond professionally to maintenance-related resident concerns and service requests
• Communicate with residents regarding maintenance timelines, repairs, and property updates
• Support a positive resident experience by ensuring maintenance issues are addressed promptly and thoroughly

Required:

• Valid drivers license, as this role requires on-call rotation
• EPA Certification (Type II or Universal)
• 3 years of residential or multifamily maintenance experience
• 1 year of maintenance leadership or supervisory experience
• Strong working knowledge of HVAC, plumbing, electrical, and general building systems
• Experience managing maintenance budgets, inventory, and vendor relationships
• Knowledge of safety standards, OSHA guidelines, and regulatory compliance
• Experience with property management or maintenance tracking software

All offered candidates must pass a backgrouns check and drug screen.

We are an equal opportunity employer.