Field Service Maintenance Technician

As a Field Service Technician, you will serve as a vital technical partner to healthcare facilities, ensuring the peak performance of critical sterilization equipment. You will combine hands-on mechanical expertise with proactive client communication to maintain high-stress environments and deliver reliable, high-quality service outcomes.

• Execute comprehensive cleaning and preventative maintenance on complex sterilizer systems to ensure operational integrity.
• Manage chemical handling, transport, and disposal processes while strictly adhering to safety and environmental protocols.
• Diagnose and resolve mechanical and electro-mechanical issues, providing expert consultation to clients on equipment health.
• Coordinate with internal logistics teams to optimize service routes and meet rigorous regional coverage requirements.
• Document all service activities, repairs, and equipment status updates using mobile technology and reporting software.
• Maintain inventory accuracy for parts and service supplies while ensuring the safe operation of company-provided vehicles.
• Foster strong professional relationships with facility stakeholders to drive customer satisfaction and service excellence.

Required Skills

• High School Diploma or GED equivalent.
• Minimum of 3 years of professional experience, with at least 1 year in a technical or service-oriented field such as HVAC, mechanical, or industrial maintenance.
• Valid driver’s license and a clean driving record.
• Demonstrated ability to work independently and manage a flexible, travel-heavy schedule.
• Proficiency with mobile devices, laptops, and digital reporting tools.
• Strong problem-solving skills with a focus on mechanical troubleshooting and diagnostic accuracy.

Preferred Skills

• Associate degree or relevant technical certifications.
• Prior experience in sterile processing or healthcare-related facility maintenance.
• Background in deionized water systems or industrial cleaning equipment operation.
• Proven track record in a customer-facing field service role.