What are the responsibilities and job description for the Product Owner position at Maven Workforce Inc.?
Summary
Senior Product Owner to support the build out and product road mapping of their ServiceNow-based CRM, CSM and ITSM modules for their contact center application. The hired employee will be responsible for building and executing a product roadmap, understanding market trends and user experience through a data-driven approach, creating features, stories, conducting presentations, creating documentation, conducting discovery sessions and meeting customers,
Requirements
✅ 6 years of experience in a Product Owner role
✅ Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred)
✅ Experience leading multiple Agile teams
✅ Experience with Scaled Agile Framework (SAFe)
Salary : $53 - $65