What are the responsibilities and job description for the Informatica ETL Support Engineer position at Matlen Silver?
Matlen Silver is actively recruiting for an Informatica ETL Support Engineer Consultant to work for our client's production support team in Charlotte, NC to provide support for a migration of on-premises ETL processes from Informatica version 10 to Informatica Cloud. The ideal candidate will have extensive experience in ETL data integration and Informatica Intelligent Data Management Cloud (IDMC) technologies. This role involves collaborating with cross-functional teams to ensure a seamless transition to cloud-based solutions while maintaining high standards of data quality and performance.
Responsibilities:
- Provides monitoring and support for migration problems and coordinates with ETL teams across the organization including activities related to application incident and problem management.
- Performs root cause analysis and communicates with the line of business and management the overall status and health of the application throughout the support process.
- Looks for areas of improvement in monitoring, application stability, and speed of determining root cause.
- Performs troubleshooting, analysis, research and resolution using advanced query and scripting skills.
- Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.
Desired Experience:
- 5 years of relevant IT experience with exposure to Level two production support tasks.
- Experience on working Informatica Intelligent Data Management Cloud (IDMC) and Cloud Data Governance Catalog (CDGC) Foundation
- Understanding of Incident, Problem, Change management
- Experience with on-call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600.
