Specialty Gas Manager - East coast

JOB SUMMARY

Representing a core business unit for Matheson the SGM is responsible for increasing Matheson’s specialty gas and equipment sales and market share within a multi-state geography by managing Specialty Gas Specialties (SGS) activities through the sales process.

The SGM will increase sales and market share through a sales team of SGS located throughout the assigned geography.  Translating the team’s business goals and objectives into individual actionable plans for each SGS; the SGM will oversee all phases of the sales process through the utilization of the Matheson Sales Model (MSM), Matheson Selling Skills (MSS), sales reporting and direct customer interaction.  Working independently and through the SGS team the SGM will drive Matheson’s specialty gas sales growth.

The following is a list of additional responsibilities:

·         Achieve sales budgets and increase market share through direct and indirect sales activities.

·         Ensure that SGS adhere to the Matheson Sales Model (MSM) and Matheson Selling Skills (MSS)

·         Ensure that SGS maintain customer profiles, manage pricing & perform other required administrative duties.

·         Develop sales leads into profitable accounts by working closely with SGS and key accounts within a multi-state geography.

·         Serve as a conduit for information between senior management, sales teams, clients, operations and quality assurance departments.

·         Develop and share “Best Practices” enhancing our ability to promote and sell specialty gases and equipment. 

·         Monitor internal and external quality assurance programs and Key Performance Indicators (KPI’s) directly impacting our customers business. 

·         Establish high standards and expectations for customer service through all facets of Matheson’s customer service and operations groups.

·         Provide continuous improvement in all areas including sales volume growth, improvement of account profitability and contract term.

·         Prepare and timely submit complete and accurate business reports in accordance with the then current Matheson policy.