What are the responsibilities and job description for the Desktop Support Specialist position at MatchPoint?
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from ideas to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Desktop & Application Support Specialist
Location: Onsite — Irvine, California
Duration: Long-term
Rate: $ 30 - 40/hr
Requirement:
• 3 years of hands-on desktop and application support experience in a Windows enterprise environment
• Demonstrated proficiency administering a Microsoft 365 tenant, including E5-tier workloads (Defender for Endpoint, Defender for Identity, Purview, Entra ID P2)
• Strong working knowledge of Microsoft Intune — policy authoring, app packaging and deployment, Autopilot, Windows Update for Business
• Experience managing user access and identities across SaaS applications, including SSO (SAML/OIDC) and group-based provisioning
• Solid Windows 10/11 troubleshooting skills (Event Viewer, PowerShell, WinRE, registry)
• Working knowledge of Active Directory and hybrid identity via Entra Connect
• Comfortable writing PowerShell for automation, reporting, and bulk administrative tasks
• Excellent communication skills — able to translate technical concepts for non-technical users
• Customer-service mindset with a strong sense of ownership
• Ability to work onsite in Irvine, CA five days per week
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $30 - $40