What are the responsibilities and job description for the Datacenter Technician position at MatchPoint?
Data Center Technician – Rack and Stack
Location: Kansas City / Lee's Summit, MO-(On-site) local only
Work Arrangement: Primarily on-site datacenter support with limited remote coordination as needed
Contract Length: 12 months
Responsibilitie
sScope: Large-scale infrastructure refresh across multiple datacenters in Lee's Summit and Kansas City. The environment includes enterprise storage platforms such as Dell PowerMax, HPE 3PAR, NetApp, and Brocade Fibre Channel switching; however, this role is focused on hands-on datacenter support, rack-and-stack activities, cabling, equipment placement, labeling, inventory, and basic deployment assistance rather than storage engineering or advanced SAN administration
.
We are seeking two hands-on Data Center Technicians to support infrastructure refresh and deployment activities across multiple data center locations. This is a lower-level, field-focused role ideal for technicians with experience working in datacenter environments, installing hardware, managing cabling, following runbooks, and supporting engineers during equipment refresh, migration, and validation activitie
s.
Key Responsibilit
- iesRack, stack, install, and remove servers, storage hardware, switches, and related datacenter equipm
- entPerform structured cabling tasks, including copper, fiber, patching, cable routing, labeling, and basic cable managem
- entSupport equipment moves, adds, changes, decommissions, and refresh activities across multiple datacenter locati
- onsFollow detailed runbooks, work instructions, diagrams, and deployment plans provided by engineering te
- amsAssist with physical connectivity validation, power checks, port verification, and basic hardware status che
- cksMaintain accurate inventory records, asset tags, labeling, rack elevations, and deployment documentat
- ionEscalate technical issues to storage, network, server, or infrastructure engineering teams as nee
- dedCollaborate with project teams, engineers, vendors, and onsite datacenter staff to complete scheduled refresh w
ork
Required Qualificat
- ions1 year of hands-on experience in a datacenter, lab, hardware deployment, or infrastructure support environ
- mentExperience with rack-and-stack activities, hardware installation, cabling, labeling, and basic datacenter proced
- uresAbility to read and follow rack elevations, cabling diagrams, asset lists, deployment checklists, and technical runb
- ooksBasic understanding of servers, storage devices, network switches, power connections, and datacenter physical infrastruc
- tureStrong attention to detail and ability to accurately document asset, cable, port, and location informa
- tionAbility to lift, move, and install datacenter equipment in accordance with site safety proced
- uresAbility to work primarily on-site across the Kansas City / Lee's Summit datacenter locat
ions
Preferred Qualifica
- tionsExperience supporting datacenter refresh, migration, or hardware deployment pro
- jectsFamiliarity with enterprise storage, server, or network hardware from vendors such as Dell, HPE, NetApp, Cisco, or Br
- ocadeBasic understanding of fiber cabling, patch panels, transceivers, and port labeling stan
- dardsExperience using ticketing systems, asset management tools, or deployment tracking spreads
- heetsCompTIA A , Network , Server , or similar foundational technical certific