What are the responsibilities and job description for the Sr. Technical Support Specialist position at Masterapp Labs?
Job Title: Sr. Technical Support Specialist
Location: Atlanta, GA, (Hybrid)-One day onsite per week.
Position Type: Contract
Interview Mode: Either Web Cam or In Person
Note: Candidates for this position must be local to the Atlanta area
Additional Qualifications
- Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
- Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
- Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
- This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – experience and knowledge which include the following:
- Java or Other programming language
- JavaScript
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
Required/Desired Skills
|
Skill
|
Required /Desired
|
Amount
|
Actual Years of Experience
|
|
Technical front end and back end 3rd party software support
|
Required
|
7
|
|
|
Agile Assets/Trimble Asset Management System Support
|
Highly desired
|
5
|
|
|
JavaScript and Groovy Script
|
Required
|
5
|
|
|
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL
|
Highly desired
|
5
|
Salary : $50 - $55