Sr. Technical Support Specialist

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Masterapp Labs, is seeking the following. Apply via Dice today!

Job Title: Sr. Technical Support Specialist

Location: Atlanta, GA, (Hybrid)-One day onsite per week.

Position Type: Contract

Interview Mode: Either Web Cam or In Person

Note: Candidates for this position must be local to the Atlanta area

Additional Qualifications

• Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
• Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
• Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
• This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
  
  

Technical Skills – experience and knowledge which include the following:

• Java or Other programming language
• JavaScript
• Groovy Script
• XML
• SQL
• PL SQL
• Oracle databases
  
  

Required/Desired Skills

Skill

Required /Desired

Amount

Actual Years Of Experience

Technical front end and back end 3rd party software support

Required

7

Agile Assets/Trimble Asset Management System Support

Highly desired

5

JavaScript and Groovy Script

Required

5

Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL

Highly desired

5