What are the responsibilities and job description for the Field Service Representative position at Mast Solutions Inc?
Do you like the freedom to manage your schedule and your work—without the headaches ofbusiness ownership? Do you thrive on building relationships, solving problems, and being thego-to person your customers rely on? Keeping yourself motivated and organized comes easy foryou – no one needs to follow up to make sure your work gets done. You love to close sales, beon the road, and make sure your customers are taken care of.At Mast Solutions Inc., we offer a comprehensive line of chemical products and solutions tomeet the needs of customers across the professional car wash industry. As the face of ourbusiness, you’ll do more than just deliver products—you’ll build real value by recommendingadvanced cleaning programs and solutions that help provide cleaner, dryer, and shinier cars.Responsibilities: Manage sales and service for assigned customer accounts Build strong customer relationships by demonstrating Mast Solutions’ value to thecustomer and in turn growing sales Deliver all orders and invoice for all services on-site Ensure customers’ chemical operations are functional and teams are properly trained Perform emergency services, equipment repairs, preventative maintenance, and assistwith installations Control costs within your territory and provide service or cost analysis reports as neededQualifications: Customer relationship building experience Valid driver’s license required Ability to lift and/or carry 50 lbs Ability to use a computer and working knowledge of Excel Quickbooks knowledge is a plusWhat we bring to the table: Entrepreneurial Work without the Stress of Business Ownership Opportunity for Commission After One Year Two Weeks Paid Vacation Profit-Sharing Program Company Vehicle Phone Plan ReimbursementWhat you bring to the table: Relational Service: You build lasting relationships with your customers. You get toknow them so well you almost see them as friends. You aren’t just their delivery person– you are someone who adds value and makes their day easier. Organization: You know how to manage your schedule and your time effectively andefficiently. You can prioritize and adjust as you go. You’re self-motivated and takeownership of your work, making sure nothing falls through the cracks. Integrity: You believe in doing right by your customers—every time. Whether it meansresolving an issue you didn’t cause or taking extra time to ensure everything is workingthe way it should, you go the extra mile because it’s who you are.Related Skills/Experience: Route Sales Representative, Field Sales Representative, RegionalSales Manager, Independent Sales Representative, Chemical DistributorCompany DescriptionMSI is committed to exceptional service, premium chemical solutions, and fostering strong partnerships. This approach has driven significant growth and expansion over the subsequent decade. Today, MSI operates from four strategically located warehouses, providing service and support to a clientele exceeding 200 customers across 12 states within the Northeast and Mid-Atlantic regions of the United States.
Salary : $65,000 - $80,000