Owners Association Owner Engagement Intern

Massanutten Resort

Job Summary

The Owner Engagement Intern will support the Owner Engagement team in driving outreach, activities, and events that enhance the owner journey from the moment of purchase through all stages of ownership. This role focuses on creating an exceptional owner experience utilizing thoughtful communication, engagement, and resource development.

Required

Strong written and oral communication skills

Ability to work well with others

Professional proficiency with Microsoft Office Suite

Preferred

Event or creative programming experience and experience with social media and developing customer engagement

Typical Schedule

Days:

Schedule varies, some weekends and holidays required

Hours:

Schedule varies, some evenings required 

Core Responsibilities

• Support the execution of owner outreach campaigns and communications to include emails, newsletters, text, and social media campaigns through content creation and editing
• Support owner engagement programs and special events, such as weekly owner engagement events and festivals, and develop and execute new programs
• Support owner feedback and engagement programs through targeted surveys and open-ended dialogue
• Other duties and special projects as assigned by management

For more information, please contact Mary Turner at 540.417.2235.