What are the responsibilities and job description for the Ophthalmic Assistant- Retina position at Massachusetts Eye and Ear Infirmary - MEI?
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Job Summary
The Ophthalmic Assistant supports patients and families throughout their visit in the outpatient ophthalmology clinic. Working as part of the care team, this role performs clinical testing, documents patient information, supports patient flow, and helps ensure patients receive safe, efficient, and compassionate care.Does this position require Patient Care?
Yes
Essential Functions
-Prepare patients for visual field testing and other ophthalmic assessments.
-Obtain and document patient history, current eye medications, medical history, and chief eye concerns in the health record.
-Perform color vision, glare, and brightness testing as appropriate.
-Support an efficient patient flow by coordinating testing and adjusting the sequence of activities based on patient needs and physician direction.
-Adjust testing and patient care activities based on patient responses and condition, within the scope of the role and established protocols.
-Follow infection prevention and control policies and procedures to promote a safe environment for patients, families, and staff.
-Maintain accurate and timely documentation in the patient health record.
-Follow professional standards, organizational policies and procedures, and applicable federal, state, and local requirements, including Joint Commission standards.
-Provide respectful, patient-centered support to patients and families throughout their visit.
Qualifications
None required.
Experience- Previous experience in an ophthalmic or healthcare-related setting preferred.
- 0-1 year of experience preferred.
- Basic knowledge of medical terminology.
- Strong patient and customer service skills, with the ability to create a welcoming and professional experience for patients and families.
- Ability to understand and follow verbal and written instructions accurately.
- Ability to work effectively with others and adjust to changing needs and priorities in a clinical environment.
- Self-motivated and goal-oriented, with the ability to remain positive and productive when navigating challenges.
- Strong problem-solving and critical-thinking skills.
- Proficiency with Microsoft Office Suite and Adobe Acrobat DC, or the ability to learn and use new technology effectively.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
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Salary : $18 - $25