Groups and Tours Coordinator

About MassArt:

Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.

MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.

Job Description:

About MassArt Art Museum

Located on the campus of Massachusetts College of Art and Design (MassArt), the MassArt Art Museum (MAAM) is Boston's only free contemporary art museum. It's a place to "imagine the unimagined," and a space to experience works by visionary artists at the forefront of contemporary art. As MassArt's teaching museum, we are committed to educating and empowering the next generation of artists - both on our campus and throughout the world. MAAM is a non-collecting kunsthalle with a nearly 40-year history of hosting contemporary art exhibitions featuring professional artists from around the world. All exhibitions and public programs at MAAM are free and open to the public. MAAM is a W.A.G.E.-certified museum.

Hours/week: 19.75

Salary $25.00/hour

About the Position

Reporting to the Deputy Director, the Groups and Tours Coordinator supports MAAM's expanding groups and tours program and fosters relationships with key stakeholders at MassArt and beyond. Both guided and self-guided, group visit experiences at MAAM invite participants to forge deeper connections with the art on view and with each other. The Groups and Tours Coordinator plans and facilitates in-gallery experiences that foster meaning-making for diverse learners and MAAM's priority audiences.

The primary responsibilities of the Groups and Tours Coordinator include:

• Groups and Tours Administration. Assist with the administration of the Museum's growing group and tours program, including interfacing via email and phone with groups who have requested visits to the museum (both guided and self-guided), coordinating group visit logistics, and confirming group visits via a ticketed registration system.
• Group Visit Facilitation: Plan and facilitate guided group visits, both for the MassArt campus community as well as for public audiences. Responsibilities include, but are not limited to:
  • Planning developmentally-appropriate in-gallery experiences that are responsive to the goals and expectations of the group and that align with the philosophy and values that inform MAAM's approach to gallery learning.
  • Facilitation of in-gallery guided group visits for groups of diverse ages, interests, skills, and abilities.
• Relationship Building: Identify relationship-building opportunities with new partners (specifically MassArt stakeholders including faculty, staff, and students) and support deepening of relationships with existing partners, as related to the groups and tours program and academic engagement more broadly.
• Evaluation. Assist with the evaluation and documentation of the group and tours program, including sending post-visit surveys, documenting the number of group visit participants, and regular reporting.
• Assist with MAAM team-related tasks as assigned.

This is a contract, part-time, in-person position; the Groups and Tours Coordinator is expected to work on average 19.75 hours per week.

Requirements:

The ideal Groups and Tours Coordinator possesses the following qualifications and core competencies:

Qualifications

• You have an undergraduate degree in education, art education, museum education, museum studies, or similar; or you possess an equivalent combination of skills and experience
• Administrative Experience. You have a minimum of one year of experience with basic administrative functions in a professional office environment, preferably within an arts or cultural organization.
• Object-Based Facilitation Experience: You have a minimum of one year of experience facilitating learning opportunities with art objects that centers inquiry and close looking and that invites multiple perspectives. You facilitate with skill and confidence in front of large groups of varying ages and abilities, both in-person and virtually.
• Familiarity with Visual Thinking Strategies (VTS). You have a basic understanding of Visual Thinking Strategies, an inquiry-based teaching method that aims to develop the skills of observation, critical and creative thinking, self-expression, listening, and group interaction.
• Familiarity with artmaking. You have experience with the creative process and are skilled in encouraging the creativity and artmaking of others.

Core Competencies

• Interpersonal awareness and communication skills: You possess the ability to interpret the feelings and concerns of others, respond effectively through superior written and verbal communication, and demonstrate compassion and empathy.
• Cultural competence and awareness. You possess the ability to interact and communicate effectively with people who are different from you; you respect the beliefs, values, customs, norms, and knowledge of others; you are aware of your own biases and/or demonstrate a willingness to interrogate your own biases and beliefs.
• Self-reflection and introspection skills. You receive and respond to feedback in a positive manner and recognize introspection and reflection as opportunities for growth and learning.
• A relationship-building mindset. You value relationship building within arts and cultural organization as a tool for meaningful, sustained, and mutually beneficial engagement with diverse stakeholders.
• Detail-Oriented. You are exacting in your approach to organization and coordination of details and logistics.

Additional Requirements

The Groups and Tours Coordinator must be able to remain alert and active for long periods of time (1 hour or more).

Additional Information:

To Apply

Please submit a resume and a cover letter in PDF format via the Interview Exchange platform. Applications must be received by October 31, 2025. Candidates selected for first-round interviews will be contacted after October 31, 2025. Due to the high number of applications, MAAM is unable to respond to inquiries about the status of applications.

Please note MassArt:

• Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
• Is not an E-Verify institution.

Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.

You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. .

Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?

MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.

MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.

Application Instructions:

Resume and Cover Letter