Onsite Service Coordinator - Bilingual

PURPOSE

Responsible for the full life cycle of talent acquisition to fulfill the staffing needs of assigned site(s); while participating in additional projects and initiatives. Contributes to the efficient Masis operations by performing their duties accurately and in a timely manner.

ROLE AND RESPONSIBILITIES

• This individual is responsible for planning and executing a consistently high volume of recruiting activities.

• Supports special initiatives assigned by Area Service Manager and Service Manager.

• Assists the Service Manager in daily operations of the Branch, payroll management, and training of new associates.

• Mentors Service Coordinators to provide excellent service to applicants, temporary associates, and clients.

• Manages new candidate generation and job order generation through Masis Staffing Solution CRM Software.

• Keep updated records of termination of employment on CRM software and cooperate with unemployment investigations.

• Keeps strict attention to detail to all candidate related processes including screening, interviewing, training, onboarding, and termination.

• Maintain a high fill ratio required for successful performance of the branch.

• Develop creative recruiting strategies to bring valuable candidates to the pool.

• Communicate efficiently with Branch Manager and Business Development Manager on the status of job orders and all other client or candidate relevant matters.

• Maintain strict level of confidentiality and adherence to company policy while interacting with candidates and clients.

• Create recruiting and interviewing plans for each open position, including collaboration with hiring managers on prescreening questions.

• Creates a talent pipeline by building relationships with qualified candidates in prioritized skill sets; develops a pool of qualified candidates in advance of need.

• Actively network through industry contacts, association memberships, trade groups and Employees.

• Commit to meeting or exciding performance goals set up by the executive team and safety standard goals established by the Risk Department.

• Ensure timecards have the necessary fields and approval to meet industry best practices.

• Troubleshoot case by case data entry issues and delays and design corrective actions to improve the overall process.

• Send collected payroll data to the payroll department by specified deadline.

• Perform other duties as requested.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• College preferred.

• Minimum 2 to 3 years of high-volume recruiting in a staffing agency setting.

• Minimum 2 to 3 years of account management and cultivating relationships.

• Proficiency in multiple computer software applications is necessary.

• Ability to speak more than one language highly preferred.

PREFERRED SKILLS

• Excellent verbal and written communication skills.

• Excellent interpersonal skills with good negotiation tactics.

• Proactive and independent with the ability to take initiative.

• Excellent time management skills with a proven ability to meet deadlines.

• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.

• Proficient with Microsoft Office Suite or related software.

• Ability to report to multiple levels of management.

• Ability to successfully communicate with all levels of workforce.

• Proven leadership and team development (lead self, lead others, lead forward.)

• Ability to inspire, coach and develop others through a shared vision and purpose.

• Ability to select high quality/caliber talent.

• Ability to engage and lead team meetings.

• Proven track record driving & executing best in class service.

• Proven sales and staffing expertise.

• Drive a culture of execution.

• Understand Financial reporting/statements.

• High level of concentration.

ADDITIONAL NOTES

May require extended daily work schedule, occasional weekends, and travel.