What are the responsibilities and job description for the Claims Manager position at Masis Staffing Solutions?
Masis Staffing solutions is assisting our corporate client in searching for an experienced Claims Manager for a temporary assignment based at a Store Support Campus in Westborough, MA. This role will report to the Senior Claims Manager and focus on overseeing day-to-day property & casualty claims operations, ensuring compliance, quality, and timely resolution.
This position is ideal for a senior claims professional with deep experience managing complex claims and working with third-party administrators (TPAs).
Salary: $55.00 to $60.00 per hour based on experience
Schedule: Monday through Friday, standard business hours
Note: Schedule includes 1 day remote each week.
Key Responsibilities
- Oversee property & casualty claims handling, including general liability, workers’ compensation, auto liability, and excess claims
- Provide oversight and direction to third-party administrators (TPAs) on investigations, settlements, and litigation
- Conduct claim file reviews to ensure quality, compliance, and adherence to company standards
- Evaluate case reserves, identify claims for settlement, and prepare draft settlement recommendations
- Collaborate with HR and Benefits on return-to-work cases
- Partner with Legal, Safety, and other internal teams on claim-related matters
- Assist with claims data analysis, reporting trends, and loss-control recommendations
- Support the development and refinement of claims management procedures
- Perform additional special projects as assigned Claims Manager 11.16.25
Qualifications
Required:
- Bachelor’s degree in Risk Management & Insurance, Finance, Accounting, Criminal Justice, or Business Administration
- 8–12 years of U.S. casualty claims management experience
- Experience with large retention or self-insured programs
- Strong familiarity with workers’ compensation statutes
- Excellent written and verbal communication skills
- Strong analytical and critical-thinking abilities
- Proficiency in Microsoft Excel, Word, and PowerPoint
Preferred:
- Environmental claims experience
- Professional designations such as AIC, CCP, or CPCU
Work Schedule
- Monday–Friday, 8 hours per day
- On-site role with potential 1 day per week remote (with manager approval)
Salary : $55 - $60