What are the responsibilities and job description for the Business Analyst position at Masis Professional Group?
The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity.
As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.
To be successful, you will:
- Document business requirements with detailed technical specifications
- Understand process flows and ensure interconnectivity of systems and applications
- Act as a liaison between Underwriting and other teams and advocate for necessary changes
- Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
- Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
- Support Business owner, Product Manager and peers to align requirements to roadmaps
- Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
- Update procedural and processes changes
- Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
- Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
- Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
- Be sought as a key resource for documentation of unique or complex business problems
- Drive continuous improvement and efficiencies beyond own scope of responsibility
Required Qualifications:
- Bachelor’s degree
- 7 years’ experience supporting projects and driving execution of complex technical work
- Business Analyst experience for Underwriting systems
- Understanding of Waterfall and Agile processes and documentation
- Strong requirements documentation skills
- Ability to drill down from the big picture to process details
- Ability to think strategically
- Ability to collaborate across diverse teams and organizations
Preferred Qualifications:
- Individual who enjoys solving complex problems and improving team processes
- Lide underwriting knowledge
- Exposure to customer experience/user experience practices
- Proven ability to partner with cross-functional teams to design, configure, test, and deploy
- Demonstrated ability to adapt to changing business priorities
- Experience with additional requirements tools including JIRA and Confluence