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Housing Assistant

Mashpee Wampanoag Tribe
Mashpee, MA Full Time
POSTED ON 11/26/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Housing Assistant position at Mashpee Wampanoag Tribe?

Overview of Role: The Housing assistant directs miscellaneous calls to

appropriate staff and assists the staff with filing paperwork,

processing invoices, issuing work orders for the MW housing development

and handling procurement requests. Essential Duties and

Responsibilities: Perform in-takes for clients that need additional

assistance with filling out applications. Process all incoming invoices

for the housing department and housing development and follow proper

finance policies for storing vital information. Prepare housing mail and

pay proper attention to important letters that may affect a client?s

living situation. Follow up with tenants who may have questions about

rent or their unit. Draft maintenance and inspection notices to MW

development tenants. Follow-up with tenant request for repairs and place

work orders accordingly. Assist in maintaining the housing departments

electronic and hard copy filing systems, forms, applications, and

program notices to comply with regulations. Provide tenants and clients

with reference material to outside rental assistance resources when

needed. Travel and attend trainings and meetings on-site and off-site as

needed. Maintain confidentiality, especially within the tribal

community. Communicate effectively in writing and orally. Performs other

duties as assigned by Housing Director. Qualifications: Show respect and

sensitivity to Tribal citizens and Tribal culture. Follow policies and

procedures; Complete administrative tasks correctly and on time. Exhibit

sound and accurate judgment, trouble-shoot, and strategize for

solutions. Attendance/ Punctuality - Consistently arrive to work on

time. React well under pressure; Treat others with respect regardless of

their status, position or family relations. Excellent analytical and

problem-solving skills. Ability to solve basic mathematical problems.

Strong Public Relations skills Attendance/ Punctuality - Consistently

arrive to work on time. Proficient in Microsoft Word, Excel, Outlook and

have the capability of learning other housing programs. Ability to

navigate the internet to locate HUD regulations and conduct other

various housing searches. Ability to read and interpret reports,

procedure manuals, operating and maintenance instructions Minimum

Entrance Requirements: Applicants must have a High School diploma or its

equivalent (GED) and a minimum of 1 year of experience in an office

setting, Low-income Housing development management, other Low-income

family programs, Social Work, Human Services, or a combination of

education and experience to provide sufficient evidence of the

successful performance of the essential elements of the job. Must

possess a valid driver?s license. Additional Requirements: Must submit

to and pass a comprehensive background check. Must be able to travel for

official business on occasion. Must be able to attend meetings evenings

and/or weekends as needed. Accommodations: Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential

functions. Preference given to qualified Native American candidates in

accordance with the Indian Preference Act of 1934 (Title 25, U.S.C.,

Section 472)
Controller
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Salary.com Estimation for Housing Assistant in Mashpee, MA
$41,416 to $53,807
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