What are the responsibilities and job description for the Inspector position at Mashantucket Pequot Tribal Nation?
Under the direction of the Director, Inspection Division of the Gaming Commission and the direct supervision of the Lead Inspector, the incumbent protects Tribal assets and maintains the integrity of the gaming operation by observing the gaming operation and reports any deviation from the Gaming Procedures, Standards of Operation and Management, Ordinance and Government or Tribal laws. Two (2) years of college required. Three (3) years of related experience in accounting, law enforcement or other related area, using observation skills may substitute for college requirement. Computer skills must include the ability to navigate through standard operating systems, create and save documents, have working knowledge of Microsoft Word and Excel applications. Must maintain independence in mental attitude and is required to perform his/her duties without bias. Must be intellectually honest; free from any obligation to the MPGE, its staff or management. Must avoid any circumstance where a reasonable person might conclude that the Inspector's independence has been compromised. Must be highly professional. Must be able to perform his/her duties in view of the general public and under the scrutiny of the MPGE or Government agencies. Must possess good verbal and written communication skills. Ability to learn, understand and apply the provisions of the Standards of Operation and Management and all other regulations governing the rules and conduct of authorized games, odds, gaming equipment and devices; negotiable transactions involving Casino patrons; procedures (forms and methods of Casino management controls); Casino security standards. Incumbent is required to possess a driver's license; must have suitable background to obtain State Gaming License. The employee must occasionally lift and/or move up to 50 pounds.
The environment is that of a casino dealing with the general public in a fast-paced atmosphere with a moderate amount of noise and smoke All Inspectors are considered essential personnel. Their work schedules will cover the activities of the casino 24 hours a day, 7 days a week (including holidays) and regardless of inclement weather. May be required to work mandatory overtime including working more than 40 hours per week or working past the scheduled end of their shift.
• Independently observe gaming operations and identify, document, and report deviations from approved procedures, internal controls, and governing laws and regulations.• Monitor the collection, transportation, and counting of gaming revenues to ensure compliance with established Standards of Operation and Management.
• Test, examine, and inspect slot machines and other gaming equipment.
• Oversee the storage, issuance, and destruction of slot machines and other gaming equipment.
• Review and audit casino and accounting records to identify procedural deficiencies and compliance risks.
• Conduct preliminary investigations into regulatory violations and suspected criminal activity, including evidence documentation and coordination with Surveillance, Security, Internal Audit, and Tribal Police.
• Receive and document customer complaints, assist in informal resolutions when appropriate, and conduct formal investigations when complaints are not resolved.
• Prepare clear, accurate, and timely inspection reports and documentation.
• Assist in the training of new Inspectors and other personnel as assigned.
• Serve as Lead Inspector on an assigned shift when required.
• Participate in safety and compliance programs.
• Appear as a witness at Commission hearings when necessary.
• Perform other related duties as assigned by supervisory staff.