What are the responsibilities and job description for the Family Services Coord position at Mashantucket Pequot Tribal Nation?
Under the supervision of the Social Services Manager, the incumbent coordinates the delivery of support services for families with young children or young adults in the Tribal Community. Bachelor's degree in social services, human services or a related field, plus a minimum of two (2) years of experience in social services, human services or related field required. Must have excellent oral and written communication skills. The ability to communicate with tact and diplomacy and handle confidential and sensitive matters is essential. Must possess organizational skills.
• Must adhere to the Mashantucket Pequot Tribe's Policies and Procedures.
• Reviews preliminary assessment of client needs for eligibility requirements for the purpose of proving necessary supportive services and basic needs to participant/client.
• Assists with the coordination of services, including utilities, food distributions, housing assistance, transportation, and other basic needs.
• Provides case management services and serves as a resource for families and young adults in the MPTN community.
• Identifies problems and refers participant/client to relevant agency or community resources
• Ensures coordination of family support events.• Coordinates and assists with obtaining car seats, formula, breast pumps and other products/supplies as assigned.
• Ensures appropriate documentation and tracking including updating client files and prepares required weekly and monthly reports within the required time frame.
• Coordinates all activities internally and externally related to the participant/client needs within the program including planning workshops.
• Works closely with internal departments to provide the highest level of support for Tribal families.
• Acts as a liaison with external agencies and departments.
• Responsibilities will include but will not be limited to compiling individual data and group data.
• Must be able to multi-task, handling numerous incoming and outgoing phone calls and respond to faxed or email information as necessary.
• Acts with the highest degree of discretion in matters requiring confidentiality and the safeguard of all confidential material.
• Performs other duties as assigned.