Functional Analyst

Functional Analyst

Onsite Role - Bronx, NY 10461

Tasks

• Maintain and support the existing Nursing scheduling tool, Clairvia
• Run reports and analyze scheduling and operational data
• Assign and manage user security access
• Perform daily updates to web and client applications
• Ensure daily HR imports from PeopleSoft are completed successfully
• Provide functional support and configuration expertise for ORACLE scheduling systems
• Participate in all testing phases, issue resolution, and integration activities involving Epic and PointClickCare
• Support scheduling implementations involving Clairvia, UKG, Ansos, or ORACLE scheduling systems
• Partner with Nursing and Operations personnel to support business operations, resolve issues, and respond to user inquiries
• Collaborate with peers, stakeholders, project managers, developers, consultants, and IT leadership to deliver business solutions
• Coordinate with EITS teams during system downtimes, SQL Server updates, and Epic upgrades
• Analyze and document business requirements, workflows, and business processes
• Conduct interviews, workshops, surveys, and stakeholder meetings to gather and validate requirements
• Create business, functional, and technical requirements documentation in accordance with organizational standards
• Translate business needs into technical specifications, process models, data flows, and interface requirements
• Define external interfaces, reporting requirements, constraints, and non-functional requirements
• Identify project risks, concerns, and ambiguities and assist project teams with mitigation strategies
• Facilitate meetings, workgroups, and follow-up activities with stakeholders and project teams
• Coordinate unit testing, user acceptance testing, and deployment activities
• Ensure software development and QA teams account for all documented requirements and quality standards
• Document software test plans, release notes, training materials, and change control updates
• Provide end-user support, troubleshooting, defect resolution, and systems training
• Mentor junior Business Analysts and support departmental training initiatives
• Identify process improvement opportunities and recommend strategic solutions
• Participate in special projects and perform additional duties as assigned

Mandatory Requirements :

• Bachelor''''s degree from an accredited college or university in Computer Science, Systems Engineering, Applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field
• Minimum five years of progressive experience in data processing, computer systems, and applications
• Minimum three years of experience gathering and documenting business and/or functional requirements through interviews, workflow analysis, workshops, surveys, and business process analysis
• Experience supporting healthcare scheduling systems such as Clairvia, UKG, Ansos, or ORACLE scheduling platforms
• Experience supporting ORACLE scheduling configuration and functional operations
• Experience supporting integrations involving Epic and PointClickCare
• Ability to analyze business requirements and convert them into technical and functional documentation
• Experience coordinating testing activities, issue resolution, deployments, and change management processes
• Strong analytical, organizational, documentation, and problem-solving skills
• Ability to manage multiple projects and shifting priorities simultaneously
• Strong communication and stakeholder management skills
• Experience using Microsoft Office Suite, including Visio and Project
• Ability to work independently and collaboratively within a fast-paced team environment
• Knowledge of systems analysis methodologies, data management, and enterprise applications

Desired

• Knowledge of ORACLE Cloud Scheduling
• Experience with PeopleSoft modules including Time and Labor, Human Resources, Payroll, Absence Management, Benefits, Human Capital Management, Finance, Security Administration, Systems Administration, or PeopleSoft Development
• Experience with EHR applications such as Epic and Allscripts
• Familiarity with healthcare applications including OnBase, Incident Management Systems, ERP systems, and related enterprise technologies
• Understanding of software development life cycle methodologies, Joint Application Development (JAD), and project management methodologies
• Healthcare industry experience, preferably within New York City Health and Hospitals
• Telecommunications or network services experience
• Supervisory or mentoring experience within Business Analysis or IT teams
• Broad knowledge of programming languages, hardware capabilities, communications systems, EDP applications, and data retrieval techniques

Salary : $60