What are the responsibilities and job description for the Customer Service Representative position at Martinizing Cleaners?
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!
Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.
Job Responsibilities - Front:
- Provide warm, engaging interaction with customers
- Provide clear descriptions of Martinizing services and processes to customers
- Check in customer orders; inspect, sort, & tag for cleaning
- Solve customer problems as needed
- Communicate problems, record issues, keep accurate records
- Process customer payments and discounts
- Perform standard opening and closing duties
- Keep store clean and tidy
Job Responsibilities - Back:
- Inspect finished garments per Martinizing quality control requirements
- Assemble finished garments
- Bag completed orders
- Scan completed bagged orders to the conveyor